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flinds #1185
graphic card not supported??(1)Category: Technical SupportMarch-8-2013 5:45 PM PST (10 years ago) Go to Blizzard forum post
well its friday and was going to play d3 some tonight but i got an error saying " We have dectected that your video card is not supported by diablo 3" nvidia GeForce 9600 GT... just a couple days ago it worked just fine on max graphics ...Has anyone else been getting this error??? that i must have missed somwhere??
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Omrakos
graphic card not supported??(3)March-8-2013 6:02 PM PST (10 years ago) Go to Blizzard forum post
flinds,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.
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Omrakos
graphic card not supported??(7)March-8-2013 6:36 PM PST (10 years ago) Go to Blizzard forum post
flinds,

You didn't post it all so I can't see much and since it's working again, I likely wouldn't see anything wrong anyway. Occasionally we see video drivers get glitchy and not load for some reason. A dxdiag in that state would show us drivers not being loaded. Sometimes restarting the computer is all it takes to "fix" it.

The message you seem to have gotten used to be common for an issue we had for Windows XP users but it's been resolved for a while now. The quick fix was just to hit the escape key when the warning message appeared.
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