| Ticket queue time greater than 4 days?(1) | Category: Technical SupportMarch-6-2013 5:08 PM PST (10 years ago) ![]() | |
| I got hacked almost 5 days ago, opened a ticket to get my items back via rollback and still haven't had a response. Is this normal or what? | ||
| Ticket queue time greater than 4 days?(2) | March-6-2013 5:31 PM PST (10 years ago) ![]() | |
| fsdf , Your ticket was internally escalated a few days ago to be investigated. Normal tickets are responded to pretty quickly these days but compromises can take a bit longer due to their complexity. You'll need to wait until you hear back I'm afraid. | ||
