Avatar of Bluestahli #2342
Bluestahli #2342
Diablo 3 retail has stopped working(1)Category: Technical SupportSeptember-7-2013 5:13 AM PDT (9 years ago) Go to Blizzard forum post
I was playing diablo 3 last night and I had no problems as usual, however today when I tried to start Diablo, windows is telling me that Diablo 3 retail has stopped working, and it closes down. Why is this happening? Yesterday diablo was working just fine for me
Avatar of Lurdlespor
Lurdlespor
Diablo 3 retail has stopped working(7)September-18-2013 3:30 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

Can you try resetting the game to defaults by going to your Documents folder and deleting the Diablo III directory in there, then try the game again?

If that doesn't work, can you please post a Dxdiag report?
battle.net/support/article/obtaining-system-files-301772

Also, I'm sorry I wasn't able to reply earlier, however if you need a reply quickly, then please open a ticket/webchat/call:
battle.net/support/article/contact

We're just not able to reply to all posts on the forum, and the forums aren't intended as a direct means of speaking to support staff.
Feedback for Diablo Somepage