Avatar of Mathew #639
Mathew #639
Invisible Floor(1)Category: Technical SupportSeptember-5-2013 12:13 PM PDT (9 years ago) Go to Blizzard forum post
Invisible floor at Leoric's Manor waypoint.

Some screenshots:

http://i.imgur.com/cHmZTW4.jpg

2nd screenshot further into the building where the floor is actually visible alongside the invisible floor.

http://i.imgur.com/ocjqurd.jpg

I have not seen this happen anywhere else in game.

Any way of fixing this?
Avatar of Omrakos
Omrakos
Invisible Floor(2)September-5-2013 12:19 PM PDT (9 years ago) Go to Blizzard forum post
Mathew,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

You might also try playing with the overlay program you have running disabled or uninstalled as they can sometimes interfere with the game.

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Avatar of Omrakos
Omrakos
Invisible Floor(4)September-5-2013 1:00 PM PDT (9 years ago) Go to Blizzard forum post
Mathew,

Can you see if it still happens when you have the game set to use Fullscreen mode (not windowed)?

If it does, try running the repair utility available in the launcher under the Help tab at the top.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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