Avatar of ares77wa7god #2153
ares77wa7god #2153
problem with locked account(1)Category: Technical SupportSeptember-3-2013 12:57 PM PDT (9 years ago) Go to Blizzard forum post
My brothers account is locked and we cant unlock his account because the e-mail from battle.net was sent to wrong address.
A few months ago we tried changing the e-mail address and i suspected it did not work because at logon battle.net still required the old e-mail as user name.
Well a few days ago my brothers account got locked and i was right, the e-mail address did not change.

Old e-mail address: <Snip! Removing personal information - Natryndon> (currently blocked/cant use this e-mail)

New e-mail address: <Snip! Removing personal information - Natryndon> (active/ new useable e-mail)

How can my brother unblock his account?
Avatar of Natryndon
Natryndon
problem with locked account(2)September-4-2013 5:30 AM PDT (9 years ago) Go to Blizzard forum post
Hi there ares77wa7god, please get your brother to contact Account Support directly:

battle.net/support/ticket/submit

Thanks. =)
Feedback for Diablo Somepage