 | Item didn't get sent back to stash, help!(1) | Category: Technical SupportFebruary-24-2013 12:07 AM PST (10 years ago)  |
| A pair of gloves I had up on the auction house didn't sell. When I sent them back to my stash, they were nowhere to be found, please help! Order ID: 1379118786 | ||
 | Item didn't get sent back to stash, help!(3) | February-25-2013 1:17 PM PST (10 years ago) |
| ayoitsstevo, Records show they were reclaimed back on 2013-02-21 at 21:06:33 UTC. | ||
| Item didn't get sent back to stash, help!(6) | February-25-2013 2:09 PM PST (10 years ago) |
| ayoitsstevo, As I said, our records show the gloves in that auction ID were reclaimed. There's no further information available. I do see they're not currently in your inventory but that doesn't mean anything really as they could have been sold to a vendor, destroyed, or traded to another user. | ||
| Item didn't get sent back to stash, help!(9) | February-26-2013 3:22 PM PST (10 years ago) |
| ayoitsstevo, As I've said, the item is showing as already having been claimed. It wouldn't say that if they were in transit or still being processed. | ||
| Item didn't get sent back to stash, help!(18) | June-28-2013 12:34 PM PDT (9 years ago) |
| Wepard, Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below: 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Item didn't get sent back to stash, help!(20) | June-28-2013 1:23 PM PDT (9 years ago) |
| Wepard, Has it been 72 hours? If not, they're going to ask to you wait as I did. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
