 | Can't log in from new computer(1) | Category: Technical SupportFebruary-22-2013 2:09 PM PST (10 years ago)  |
| I recently got a new computer and am trying to play Diablo 3. I reinstalled the game then hit 'Play' button and I get this message - "Our login system has detected a change in your access pattern and your account has been locked. Additional verification is required for you to log in. Please select your verification method." I choose the "Unlock from Battle.net website" then I choose the verify a CD-key from a previously registered game option. I entered the cd-Key from Diablo 3 then it asked me to reset my password (don't know why, it's not what I wanted, but i did it anyways) then i needed to verify the E-mail that was sent for the password change, so I did. Then I tried to log into the game again and got the same message about "Our login system has detected a change in your access pattern and your account has been locked. Additional verification is required for you to log in. Please select your verification method." WTH? I can log onto Battle.net (I'm posting this from the same account I'm trying to play from), but I can't play my registered game. | ||
 | Can't log in from new computer(2) | February-22-2013 3:13 PM PST (10 years ago) |
| Cracknskulls, That's something you'll need to create a support ticket for I'm afraid. This article will lead you through the process. http://us.battle.net/support/en/article/contact?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS | ||
