Avatar of DeWo #2598
DeWo #2598
authentication key already used(1)Category: Technical SupportAugust-19-2013 2:14 AM PDT (9 years ago) Go to Blizzard forum post
Hey. I bough diablo 3 in winter, and i was playing it for some time on my laptop, now im back at my country, and started using a normal pc, when i instaled diablo3 here, i can no longer use it. it sais that it is already in use. and when i logged in at my pc, my charecter was gone. after playing ACT1 and finishing it, its says that i have to upgrade the game... its like buy the game all over again. can someone explain it to me
Avatar of Omrakos
Omrakos
authentication key already used(2)August-19-2013 1:30 PM PDT (9 years ago) Go to Blizzard forum post
DeWo,

An authentication key is only used one time and that's when adding the game to a Battle.net account. It's not used to install the game.

You're posting here with a newly created Starter account which is why you're not seeing your other character. You need to use your original Battle.net account (email address) in order to get back to your level 60 Wizard.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage