Diablo III
Avatar of AbysSeraphim #1969
AbysSeraphim #1969		2 Days after patch still cannot play(1)Category: Technical SupportFebruary-14-2013 4:09 PM PST (10 years ago) Go to Blizzard forum post
{
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: {\r\n\t\t\"config\" : {\r\n\t\t\t\"display_locales\" : [\"enGB\",\"esMX\",\"ptBR\",\"koKR\",\"zhTW\",\"deDE\",\"esES\",\"frFR\",\"itIT\",\"plPL\",\"ruRU\"]\r\n\t\t}\r\n\t},\r\n\t\"diablo3_ruru\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"patch_url\" : \"http://ruRU.patch.battle.net:1119/patch\",\r\n\t\t\t\"display_locales\" : [\"ruRU\"],\r\n\t\t\t\"launch_arguments\" : [\"-launch\",\"-uid\",\"diablo3_ruru\"]\r\n\t\t}\r\n\t},\r\n\t\"ruru\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"display_locales\" : [\"ruRU\"]\r\n\t\t}\r\n\t},\r\n\t\"diablo3_eses\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"patch_url\" : \"http://esES.patch.battle.net:1119/patch\",\r\n\t\t\t\"display_locales\" : [\"enGB\",\"esMX\",\"ptBR\",\"koKR\",\"zhTW\",\"deDE\",\"esES\",\"frFR\",\"itIT\",\"plPL\",\"ruRU\"],\r\n\t\t\t\"launch_arguments\" : [\"-launch\",\"-uid\",\"diablo3_eses\"]\r\n\t\t}\r\n\t},\r\n\t\"eses\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"display_locales\" : [\"enGB\",\"esMX\",\"ptBR\",\"koKR\",\"zhTW\",\"deDE\",\"esES\",\"frFR\",\"itIT\",\"plPL\",\"ruRU\"]\r\n\t\t}\r\n\t},\r\n\t\"diablo3_ptpt\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"patch_url\" : \"http://ptPT.patch.battle.net:1119/patch\",\r\n\t\t\t\"display_locales\" : [\"enGB\",\"esMX\",\"ptBR\",\"koKR\",\"zhTW\",\"deDE\",\"esES\",\"frFR\",\"itIT\",\"plPL\",\"ruRU\"],\r\n\t\t\t\"launch_arguments\" : [\"-launch\",\"-uid\",\"diablo3_ptpt\"]\r\n\t\t}\r\n\t},\r\n\t\"ptpt\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"display_locales\" : [\"enGB\",\"esMX\",\"ptBR\",\"koKR\",\"zhTW\",\"deDE\",\"esES\",\"frFR\",\"itIT\",\"plPL\",\"ruRU\"]\r\n\t\t}\r\n\t},\r\n\t\"diablo3_kokr\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"patch_url\" : \"http://koKR.patch.battle.net:1119/patch\",\r\n\t\t\t\"display_locales\" : [\"koKR\"],\r\n\t\t\t\"launch_arguments\" : [\"-launch\",\"-uid\",\"diablo3_kokr\"]\r\n\t\t}\r\n\t},\r\n\t\"kokr\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"display_locales\" : [\"koKR\"]\r\n\t\t}\r\n\t},\r\n\t\"diablo3_zhtw\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"patch_url\" : \"http://zhTW.patch.battle.net:1119/patch\",\r\n\t\t\t\"display_locales\" : [\"enUS\",\"esMX\",\"ptBR\",\"koKR\",\"zhTW\",\"deDE\",\"esES\",\"frFR\",\"itIT\",\"plPL\",\"ruRU\"],\r\n\t\t\t\"launch_arguments\" : [\"-launch\",\"-uid\",\"diablo3_zhtw\"]\r\n\t\t}\r\n\t},\r\n\t\"zhtw\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"display_locales\" : [\"enUS\",\"esMX\",\"ptBR\",\"koKR\",\"zhTW\",\"deDE\",\"esES\",\"frFR\",\"itIT\",\"plPL\",\"ruRU\"]\r\n\t\t}\r\n\t},\r\n\t\"diablo3_zhcn\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"patch_url\" : \"http://zhCN.patch.battle.net:1119/patch\",\r\n\t\t\t\"display_locales\" : [\"zhCN\"],\r\n\t\t\t\"launch_arguments\" : [\"-launch\",\"-uid\",\"diablo3_zhcn\"]\r\n\t\t}\r\n\t},\r\n\t\"zhcn\" : {\r\n\t\t\"config\" : {\r\n\t\t\t\"display_locales\" : [\"zhCN\"]\r\n\t\t}\r\n\t}\r\n}",
"patch_application_complete" : true,
"download_complete" : true,
"background_download_available" : false,
"background_download_complete" : false,
"perform_ogg_to_wav" : false,
"baseline" : "",
"preinstalled" : true
}
}

FIX IT !!!!!!!
Avatar of Dankorii
Dankorii		2 Days after patch still cannot play(2)February-14-2013 6:16 PM PST (10 years ago) Go to Blizzard forum post
AbysSeraphim

What happens when you try to play? Are you getting any error messages?
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Avatar of Dankorii
Dankorii		2 Days after patch still cannot play(4)February-14-2013 7:32 PM PST (10 years ago) Go to Blizzard forum post
AbysSeraphim

Try this:

1. Make sure that Windows is set to show hidden files.

Here's how to do that: http://windows.microsoft.com/en-US/windows-vista/Show-hidden-files

2. Navigate to the C:\ProgramData folder and delete the Battle.net folder and the Blizzard Entertainment folder.
3. Navigate to the Diablo III folder and delete the "Updates" folder.
4. Launch Diablo III.

Let me know what happens.
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Avatar of Dankorii
Dankorii		2 Days after patch still cannot play(7)February-15-2013 11:55 AM PST (10 years ago) Go to Blizzard forum post
AbysSeraphim

1. What security programs do you have installed?

2. Check that the Windows Secondary Logon service is enabled: https://us.battle.net/support/en/article/enabling-windows-secondary-logon-service?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

3. Make sure that your version of Flash is up to date: http://get.adobe.com/flashplayer/

Don't install the McAfee Security Scan
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Avatar of Dankorii
Dankorii		2 Days after patch still cannot play(11)February-15-2013 2:49 PM PST (10 years ago) Go to Blizzard forum post
AbysSeraphim

Sometimes disabling security programs is not enough. If you are willing to try, I would temporarily uninstall AVG.

If you want to try that, you should use the AVG Remover to ensure it's removed properly.

Here's a link where that can be found: http://www.avg.com/us-en/utilities
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