 | Account Possibly Hacked/Mobile Authenticator(1) | Category: Technical SupportFebruary-20-2013 2:01 PM PST (10 years ago)  |
| Ok, so I logged into my game and I find that my authenticator stops working, and I check multiple times to see if I've made any mistakes. Scared, I change my password immediately hoping I didnt get hacked...and then I login to battle.net only to figure out my security questions have been changed as well. Now I really start to freak out, and I find my Diablo disc in order to put in the cd key to recover my account. Finally, I remove the mobile authenticator, and add the physical authenticator in place of that. I demand to know what happened? Also I hate using this physical authenticator which is why i switched to mobile but I guess I have to use it for now. How did my security question change to something completely out of this world? P.S. Mobile authenticator still not working. | ||
 | Account Possibly Hacked/Mobile Authenticator(2) | February-20-2013 2:10 PM PST (10 years ago) |
| Leviathan, You'll need to submit a support ticket as we can't discuss account issues like this here in a public forum This article will lead you through the process. http://us.battle.net/support/en/article/contact?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS | ||
