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PlayEdUdE #1753
Error code blzpts00001 while trying to instal(1)Category: Technical SupportFebruary-20-2013 2:33 PM PST (10 years ago) Go to Blizzard forum post
how do i fix this?
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Omrakos
Error code blzpts00001 while trying to instal(2)February-20-2013 2:39 PM PST (10 years ago) Go to Blizzard forum post
PlayEdUdE,

This error is usually linked to Agent.

Could you try what's described in the following article please?

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
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Omrakos
Error code blzpts00001 while trying to instal(4)February-20-2013 2:52 PM PST (10 years ago) Go to Blizzard forum post
PlayEdUdE,

Do you use an antivirus app? If so, have you tried temporarily disabling it?
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Omrakos
Error code blzpts00001 while trying to instal(7)February-20-2013 2:58 PM PST (10 years ago) Go to Blizzard forum post
PlayEdUdE,

See if this support article helps:

https://us.battle.net/support/en/article/enabling-windows-secondary-logon-service?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
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Omrakos
Error code blzpts00001 while trying to instal(9)February-20-2013 3:00 PM PST (10 years ago) Go to Blizzard forum post
PlayEdUdE,

Please stop with the short posts like that. You're not going to get an answer from me every 15 seconds. Just post a reply to my suggestion/question and then wait. Bumping it repeatedly like that is going to get the thread locked.
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Omrakos
Error code blzpts00001 while trying to instal(15)February-20-2013 5:41 PM PST (10 years ago) Go to Blizzard forum post
PlayEdUdE,

Can you tell me which antivirus program you use? Also, any other internet security apps like a software firewall or things like Peerblock?

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.
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