 | Computer Crashes when in Scorched Chapel(1) | Category: Technical SupportFebruary-14-2013 4:43 AM PST (10 years ago)  |
| I've had my computer crash 3 times while brawling in the scorched chapel. This happen when there was a lot going on the screen (i.e. blizzard, hydra, rain of vengence all at once). I had my graphics settings to the lowest possible, too. Below are my computer specs: Dell XPS 8300 OS: Windows 7 Processor: Intel Core i5 @ 3.10GHZ Ram: 6 GB Video Card: Geforce GTX550Ti @ 1024MB These crashes have led me to start up in safe mode to make sure my computer isn't permanently corrupted. I've had no issues playing D3 prior to 1.07. I have not tried 1.07 PvE to see if crashes, too. I'm worried my computer would be down permanently if I continue to play D3. Hope you guys take a look at it. Anyone else have this problem? | ||
 | Computer Crashes when in Scorched Chapel(2) | February-14-2013 12:25 PM PST (10 years ago) |
| THC, I need a complete description of what you mean by "I've had my computer crash 3 times". Is there a message? Does the computer reboot? Do you have to power the computer off and on to recover? Can you check the temperatures your cpu and gpu are reaching while playing? Download and run HWMonitor from: http://www.cpuid.com/downloads/hwmonitor/1.21-setup.exe Now start the game and let it run several minutes. Then exit or alt-tab out and see what the highest temperature is that was reached for both the cpu and gpu. | ||
| Computer Crashes when in Scorched Chapel(4) | February-14-2013 3:48 PM PST (10 years ago) |
| THC, Your cpu "could" be getting too hot, it's hard to say just from that reading. Try downloading and running Prime 95 for 5-10 minutes, no longer, and see if you experience the same sort of shutdown or experience errors. Prime95 is a stress tester for cpus and ram somewhat. It can heat up the cpu very quickly and is good for exposing any problems the cpu has with cooling. http://mersenne.org/freesoft/default.php [Post edited one time, last edit by Omrakos at February-14-2013 5:07 PM PST (10 years ago)] | ||
| Computer Crashes when in Scorched Chapel(6) | February-14-2013 5:07 PM PST (10 years ago) |
| THC, Try getting it from the link I updated in the above post. | ||
| Computer Crashes when in Scorched Chapel(8) | February-14-2013 6:22 PM PST (10 years ago) |
| THC, Ok, that's a good sign. I hate to suggest it but I'd try swapping out the video card next with any other card and see if the problem still happens. If it doesn't, I'd move on to the power supply and then the ram. As you can see, I'm concentrating on the pc hardware The game itself has no means to shut computers off, but it can overheat things and cause a lot of stress to the point hardware can fail if it's not working properly in the first place. | ||
