 | Issue with PC restart(1) | Category: Technical SupportFebruary-13-2013 12:09 PM PST (10 years ago)  |
| Hello, I got this problem for 2 weeks now. Every day, once per day, my PC restarts without any warning while playing D3 (no lag, no freeze, PC is just shooted down). I haven't got this problem in any other games, which have higher system requirements than D3. I play D3 for 6 months now and I have never had before experience with this issue. I am ok after this "restart duty" for whole later gaming time (hours). Next day is there the same problem. I play just HC, so it's getting really annoying. Almost lost my 38 para barb for 3 times. I am glad that my friends saved me. Thank you for any help/advice. | ||
 | Issue with PC restart(2) | February-13-2013 1:11 PM PST (10 years ago) |
| mOrS, PCs won't shut down and restart without a reason. The game doesn't have the ability to restart your computer either, though it can stress components, heating them up. If they get too hot and the factory cooling has been diminished by dust buildup, they could reach the threshold where they'll either shut down or reduce performance. I'd first check the temperatures to see if overheating is happening. Download and run HWMonitor from: http://www.cpuid.com/downloads/hwmonitor/1.21-setup.exe Now start the game and let it run several minutes. Then exit or alt-tab out and see what the highest temperature is that was reached for both the cpu and gpu. Another possibility is that you're actually getting a Windows Blue Screen error which if Windows is set up accordingly, will restart the computer after it occurs. Try turning off the "automatic restart" option on your computer. This way, the computer will display an error message instead of rebooting each time the error occurs. Windows XP: Click on the "Start" button Right-click on "My Computer" and choose "Properties" Click on the "Advanced" tab Click on the "Settings" button in the "Startup and Recovery" box Uncheck the "Automatically Restart" option Click "OK" Windows Vista/7: Click on the "Start" button Right Click on "Computer" and choose "Properties" Click on the Advanced tab Locate the Startup and Recovery area and click on the Settings button. In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart. Click OK in the Startup and Recovery window. Click OK in the System Properties window. | ||
| Issue with PC restart(4) | February-13-2013 5:09 PM PST (10 years ago) |
| mOrS, Those temperatures all look fine, but since you didn't experience the symptom you first described, it may or may not mean anything. Lag is a new symptom it would seem. Unfortunately, it can be caused for a variety of reasons so it's sort of hard to troubleshoot unless it's persistent. | ||
