Avatar of Leviathan #1236
Leviathan #1236
Mobile Authenticator Invalid(1)Category: GeneralFebruary-20-2013 1:46 PM PST (10 years ago) Go to Blizzard forum post
Ok, so I logged into my game and I find that my authenticator stops working, and I check multiple times to see if I've made any mistakes. Scared, I change my password immediately hoping I didnt get hacked...and then I login to battle.net only to figure out my security questions have been changed as well. Now I really start to freak out, and I find my Diablo disc in order to put in the cd key to recover my account. Finally, I remove the mobile authenticator, and add the physical authenticator in place of that. I demand to know what happened? Also I hate using this physical authenticator which is why i switched to mobile but I guess I have to use it for now.

How did my security question change to something completely out of this world?

P.S. Mobile authenticator still not working.
Avatar of Vaeflare
Vaeflare
Mobile Authenticator Invalid(8)February-20-2013 2:49 PM PST (10 years ago) Go to Blizzard forum post
If you believe your account may have been compromised, I encourage you to take the steps listed in this support article, and then submit a ticket.
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