 | Getting "Network Disconnect" always.(1) | Category: Technical SupportFebruary-15-2013 10:15 AM PST (10 years ago)  |
| After , the 1.07 patch , I am getting Network Disconnect almost 5 times ( maybe more ) a day. At the first then minutes game is working well , latency bar green , all safe and sound. But after a while , lag starts to build and eventually i got Network Disconnect , then game exits to hero selection page. After 10 seconds i get Error 3005 , unable to load hero information and just after that Error 3007 and game exits to starting screen. I don't think it is because of my connection because it is the same connection as it was before patch. Anyone have any ideas? Ä°t will be much appreciated. | ||
 | Getting "Network Disconnect" always.(2) | February-15-2013 5:37 PM PST (10 years ago) |
| Utku39 Can you post some network information? * Windows Xp, Vista, or 7 (also include if it's a 32 or 64 bit version) * Firewall (McAfee, Norton, ZoneAlarm, etc.) * Network Adapter brand, model, driver date, and driver version number (Steps below) 1. Click Start. 2. Click Control Panel. 3. Double-click on the System icon (in Windows XP, you may need to click Switch to Classic 4. View on the left hand side of the screen). 5. Select the Hardware tab. 6. Click on Device Manager 7. Expand the section labeled Network Adapters. 8. Right-click on your network card and select Properties. 9. Click on the "Driver" tab at the top * Router brand and model # (this should be printed somewhere on the front or back or bottom) * Cable or DSL Modem brand and model #(this should be printed somewhere on the front or back or bottom) * ISP (Internet Provider) * Is the connection wired or wireless * Location (City, State) * Traceroute ( http://us.battle.net/support/en/article/performing-a-traceroute ) ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
