Avatar of RaJewel #2682
RaJewel #2682
How long to wait to receive item bought on AH?(1)Category: Technical SupportAugust-12-2013 3:56 AM PDT (9 years ago) Go to Blizzard forum post
Bought a shield on hardcore AH 6 days ago and not received it (Auction ID 1492520357).

Opened a support ticket (EU35958363) after 4 days. First they tried to close the ticket, responded to me saying to check auction house inventory, stash and heroes. All of which I had done and stated so on my original ticket. They also stated it can take up to 48 hours. As it was already 4 days I reopened the ticket as they said they would investigate further.

Then they said to wait up to 5 days and contact them then if I still hadn't received the item to get back in touch. At this point it was already 5 days so I again reopened the ticket.

Now I am being told to wait up to 10 days.

How far are they going to move the goalposts before doing any investigation?
Avatar of Natryndon
Natryndon
How long to wait to receive item bought on AH?(2)August-12-2013 7:28 AM PDT (9 years ago) Go to Blizzard forum post
More information here RaJewel:

http://eu.battle.net/d3/en/forum/topic/6877787835
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