 | Error 3007 - Connection to the Battle.net has timed out(1) | Category: Technical SupportAugust-10-2013 12:29 PM PDT (9 years ago)  |
| Hello. Every cca 20 minutes of playing Diablo 3 I get the message from the subject, and get kicked out of the game. It's VERY FRUSTRATING to lose your NV stacks like that. I've been getting WoW disconnects lately also. As far as I can tell, everything is fine with my Internet connection. Here is the info needed: ISP - B.Net Country - Croatia Modem (and firmware version if known) - Cisco EPC2325 (epc2325-v202r1289-091023cs.bin) Network device (Driver version if available) - Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (11.22.3.9) Type of connection used (Wireless / USB / Ethernet) - Ethernet Operating System - Windows 7 - SP1 Security Software installed (Firewall, Anti-Virus) – COMODO Internet Security Premium And a pathping to the Diablo III servers: Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] over a maximum of 30 hops: 0 HrvojeStipetic [192.168.0.10] 1 HrvojeStipetic [0.0.0.0] 2 dh121-201.xnet.hr [83.139.121.201] 3 dh121-201.xnet.hr [83.139.121.201] 4 dh121-198.xnet.hr [83.139.121.198] 5 dialup-212.162.26.105.frankfurt1.mik.net [212.162.26.105] 6 4.69.141.250 7 ae-63-63.csw1.Frankfurt1.Level3.net [4.69.163.2] 8 ae-1-60.edge4.Frankfurt1.Level3.net [4.69.154.8] 9 Telia-level3-10G.Frankfurt.Level3.net [4.68.70.106] 10 ffm-bb1-link.telia.net [80.91.251.249] 11 hbg-bb1-link.telia.net [213.155.135.141] 12 adm-bb3-link.telia.net [213.155.130.224] 13 adm-b5-link.telia.net [213.155.134.45] 14 * * * Computing statistics for 325 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 HrvojeStipetic [192.168.0.10] 0/ 100 = 0% | 1 --- 100/ 100 =100% 100/ 100 =100% HrvojeStipetic [0.0.0.0] 0/ 100 = 0% | 2 12ms 0/ 100 = 0% 0/ 100 = 0% dh121-201.xnet.hr [83.139.121.201] 0/ 100 = 0% | 3 12ms 0/ 100 = 0% 0/ 100 = 0% dh121-201.xnet.hr [83.139.121.201] 0/ 100 = 0% | 4 12ms 0/ 100 = 0% 0/ 100 = 0% dh121-198.xnet.hr [83.139.121.198] 0/ 100 = 0% | 5 26ms 0/ 100 = 0% 0/ 100 = 0% dialup-212.162.26.105.frankfurt1.mik.net [212.162.26.105] 0/ 100 = 0% | 6 42ms 0/ 100 = 0% 0/ 100 = 0% 4.69.141.250 0/ 100 = 0% | 7 41ms 0/ 100 = 0% 0/ 100 = 0% ae-63-63.csw1.Frankfurt1.Level3.net [4.69.163.2] 0/ 100 = 0% | 8 43ms 0/ 100 = 0% 0/ 100 = 0% ae-1-60.edge4.Frankfurt1.Level3.net [4.69.154.8] 0/ 100 = 0% | 9 --- 100/ 100 =100% 100/ 100 =100% Telia-level3-10G.Frankfurt.Level3.net [4.68.70.106] 0/ 100 = 0% | 10 47ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb1-link.telia.net [80.91.251.249] 0/ 100 = 0% | 11 55ms 0/ 100 = 0% 0/ 100 = 0% hbg-bb1-link.telia.net [213.155.135.141] 0/ 100 = 0% | 12 51ms 0/ 100 = 0% 0/ 100 = 0% adm-bb3-link.telia.net [213.155.130.224] 0/ 100 = 0% | 13 52ms 0/ 100 = 0% 0/ 100 = 0% adm-b5-link.telia.net [213.155.134.45] Trace complete. | ||
 | Error 3007 - Connection to the Battle.net has timed out(2) | August-11-2013 2:59 AM PDT (9 years ago) |
| Hello, If you have the possibility to reinstall your anti virus software, please completely uninstall it and then test the game again to see if you continue to experience this issue. It might be that your security software is causing this by interfering with Diablo III. | ||
