Avatar of Graven #1646
Graven #1646
Patch 1.07 Error 14009(1)Category: Technical SupportFebruary-12-2013 5:44 PM PST (10 years ago) Go to Blizzard forum post
"There was a problem with an authentication module."

I have patched to v1.07 and have been getting this error. I have deleted my cache folder, changed my password and verified that my bit defender is allowing the game proper access. Problem has only ever been encountered since I updated today. Any help would be appreciated
Avatar of Omrakos
Omrakos
Patch 1.07 Error 14009(2)February-12-2013 6:08 PM PST (10 years ago) Go to Blizzard forum post
Graven,

I'm not seeing much access from your game account lately. The last time it was on from what I can see was an attempted login on 2-8-2013 and before that, 1-21-13.

I'd suggest temporarily disabling your Bit Defender program to see if it's somehow still interfering with the game.
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