 | 1.0.7(1) | Category: Technical SupportFebruary-12-2013 4:21 PM PST (10 years ago)  |
| Both my wife and my patchers say the game is up to date. When we run the game it it says 1.0.6 and that a new update is available. This cycles eternally. The patcher never patches. Just says "Up to date." =/ | ||
 | 1.0.7(2) | February-12-2013 4:42 PM PST (10 years ago) |
| circuskid You probably have the game set to the wrong region. Get to the login screen > click on Options > click on Account What server region do you have your client set to? ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
| 1.0.7(8) | February-12-2013 5:57 PM PST (10 years ago) |
I bought a Global version DVD and I've been playing Asia server for months. Now I can only log into Americas server, the other servers keep saying the game is not up to date. Are you saying that I cannot log into Asia server again? You should all be able to access your region once your region has been patched. If you were playing in a region that was patched prior to the region you normally play in, the client patch version and the server patch version will not match, which then leads to the patch looping. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
| 1.0.7(9) | February-12-2013 6:03 PM PST (10 years ago) |
| Here's a stick thread related to this issue: http://us.battle.net/d3/en/forum/topic/7909251070 ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
| 1.0.7(13) | February-12-2013 7:57 PM PST (10 years ago) |
| Darthnoob What region do you see under the "Login" button, and what version do you see on the bottom left corner of the login screen? ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
| 1.0.7(15) | February-12-2013 8:29 PM PST (10 years ago) |
| Darthnoob 1. Please post the D3Debug.txt file. You can find that in your Diablo III folder. 2. I probably won't see the file until tomorrow morning. In the mean time, you might want to try uninstalling/reinstalling the correct client for the region that you normally play in without modifying any of the agent.db files. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
| 1.0.7(17) | February-13-2013 3:27 PM PST (10 years ago) |
| Darthnoob The debug file shows that your battle.net.dll file is corrupt. You are going to have to uninstall and reinstall the game to resolve this issue. Here's a support article that will help with that: https://us.battle.net/support/en/article/diablo-iii-uninstall-instructions ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
