 | Error 3(1) | Category: Technical SupportFebruary-11-2013 11:46 AM PST (10 years ago)  |
| i have problem loggin in , this is due to Error 3 , when i enter my account name and password all goes ok until the authenticator show up , i fill it correctly but the second i press enter error 3 shows up , i have read on the forum for those https://sea.battle.net/support/en/article/diablo-iii-ingame-errors And https://us.battle.net/support/en/article/error-3 but nothing work at all , i have submit a ticket to remove my authenticator but it seem i need a picture of my self as a government issued photo ID, witch i Totally disagree putting a picture of myself on internet , as it is my Personal Right. | ||
 | Error 3(2) | February-11-2013 1:10 PM PST (10 years ago) |
| LeDieuQc, In order to get an authenticator removed, we need proof of your ownership of the account. That doesn't have to be a photo id though. You'll need to submit a support ticket or call in and speak to a Billing and Account representative so they can ascertain your ownership status and then help accordingly. There's really nothing that we can do in the forums to help with an authenticator removal. For your error 3 you might try logging into your Account Management page and changing the account password. That forces the data to refresh on the account which can resolve the error. | ||
