Avatar of Fathme #1690
Fathme #1690
Lag(1)Category: Technical SupportFebruary-8-2013 3:01 PM PST (10 years ago) Go to Blizzard forum post
anyone else experiencing lag --- the website is very slow and it takes 10minutes to log into the game, and if i get it the ms is between 500 and 1000. did a speedtest and dl is 25mbps and ping is 5ms so i dont see a problem there. also not having issues with any other website or game..

thnx
Avatar of Omrakos
Omrakos
Lag(3)February-8-2013 3:08 PM PST (10 years ago) Go to Blizzard forum post
Fathme,

In looking at your account info and connection history, I'd have to assume you're on Verizon FIOS, is that correct? If so, take a look at this thread over on our World of Warcraft forum. We're collecting trace routes from users like you in order to see if we can help Verizon.

http://us.battle.net/wow/en/forum/topic/7864916450
Avatar of Omrakos
Omrakos
Lag(11)February-8-2013 5:04 PM PST (10 years ago) Go to Blizzard forum post
Makaze,

They're collecting it all in that thread, it doesn't really matter which game you're playing. We've just started seeing the reports from Wow players mostly, that's why it's there.

I think it may have to do with which realm/battlegroup you're connecting to and thus the path your packets are taking. I use FIOS at home and I've not seen any problems at all but I connect to the West Coast group.
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