 | Start ed.: [...]error creating the game. (error 316610)(1) | Category: Technical SupportJuly-26-2013 1:26 PM PDT (9 years ago)  |
| Hi guys, Just picked up the starter edition. When I try to play a character who has already killed the Skeleton King, I get the following error message when I press Start Game: There was an error creating the game. (Error 316610). | ||
 | Start ed.: [...]error creating the game. (error 316610)(2) | July-30-2013 5:51 AM PDT (9 years ago) |
| Hello, The Starter Edition finishes when you kill the Skeleton King, if your character is past that point in the game then you will be unable to get to that character until you have the full version. Can I ask what happened to your full version? Just it seems you have had an upgraded version on your account in the past, going on what you're saying the issue is. | ||
 | Start ed.: [...]error creating the game. (error 316610)(17) | January-27-2015 9:37 AM PST (8 years ago) |
| Hello juanmtz10687 and KhoiNguyen, Please try deleting the Battle.net Cache folder: battle.net/support/article/6141 Repair the game to make sure there are no corrupt files: battle.net/support/article/6572 ___________________________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
 | Start ed.: [...]error creating the game. (error 316610)(21) | January-29-2015 9:08 AM PST (8 years ago) |
| Logging into your Battle.net Account Management page and changing the password will reset your account information which should also resolve this issue for you. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
