 | error 1 (licence retrieving error) logon err(1) | Category: Technical SupportJuly-16-2013 7:36 AM PDT (9 years ago)  |
| Hello today i was able to log on the EU server in the morning but now i can i get error there was an error retrieving licences on this account (error 1) and there was an error during game account logon (error1) can any admin or any1 help me ? | ||
 | error 1 (licence retrieving error) logon err(7) | July-17-2013 3:15 AM PDT (9 years ago) |
| Thanks Smokey, can I ask if this is still happening for everyone else in this thread? | ||
 | error 1 (licence retrieving error) logon err(93) | August-17-2013 2:57 AM PDT (9 years ago) |
| Hello, Our developers are aware of this issue and are currently working on resolving it. Unfortunately, I currently have no ETA as to when the issue will be resolved. We appreciate your patience guys and apologise for any inconvenience this is causing you. Once I have more information I will post an update in this thread. | ||
| error 1 (licence retrieving error) logon err(129) | August-17-2013 6:35 AM PDT (9 years ago) |
Hello, Our developers are aware of this issue and are currently working on resolving it. Unfortunately, I currently have no ETA as to when the issue will be resolved. We appreciate your patience guys and apologise for any inconvenience this is causing you. Once I have more information I will post an update in this thread. As stated before, we are working on resolving the issue but currently have no ETA. There are no new information about the issue. Once we have more information to share we will post it in this thread. I'd also like to remind everyone about our forum code of conduct: http://eu.battle.net/community/conduct | ||
| error 1 (licence retrieving error) logon err(193) | August-17-2013 9:28 AM PDT (9 years ago) |
| This seems to be resolved now. Thank you for your patience :) | ||
