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FuckAduck #2511
The game randomly crashes(1)Category: Technical SupportJuly-21-2013 1:53 PM PDT (9 years ago) Go to Blizzard forum post
When ever I play the game crashes, it seems to be random. But it usually before I can clear a zone. It hasn't crashed when I'm on the ah or character selection screen, only when I'm playing the game. When it crashes a window pops up saying "The application encountered an unexpected error" and it gives me a code that I'm supposed to use when talking to blizzard about it, the code is diffrent every time. Here's the last one I got:
74ACACA9-66F0-436A-881D-6AA26106CF3C
I've tried the trouble shooting guide, needless to say it didn't help. I've also tried googling the problem and didnä't find anything there, maybe I'm just a terrible googler.
Specs:
ram: 16g 1600 mhz
gpu: XFX Radeon 7970
psu: 650w
ssd: 120gb*
hdd: some old thing I had in my old computer
cpu: i-5 3570k, quad core, 3,4 ghz, unclocked
motherboard: ASUS P8Z77-V LX
os: windows 8

*d3 is installed on this

If you can help me, I'll send you a cookie ^^
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Prokkar
The game randomly crashes(2)July-22-2013 6:52 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

Please provide a DxDiag report.
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Prokkar
The game randomly crashes(4)July-23-2013 2:08 AM PDT (9 years ago) Go to Blizzard forum post
Your DxDiag looks fine.

Please delete the d3prefs.txt from My Documents\Diablo III folder and then run the repair tool to make sure your game client is not damaged.

Once this has been done, test the game again to see if the issue persists.
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Prokkar
The game randomly crashes(6)July-24-2013 2:45 AM PDT (9 years ago) Go to Blizzard forum post
Please close all unnecessary background applications and then test the game again.
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