 | wtf i cant play at all today?(1) | Category: Technical SupportFebruary-6-2013 12:09 PM PST (10 years ago)  |
| i log in , i try to kill first elite pack ... BIG FREEZE i die and die again i got disconected, recreate a game and same thing happen again, when will i be able to play this game with no lag? d2>d3 d2 pvp>d3 pvp | ||
 | wtf i cant play at all today?(2) | February-6-2013 1:41 PM PST (10 years ago) |
| SUPERSTAR Please post some information about your computer. You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista or 7, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the entire dxdiag file into your reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
| wtf i cant play at all today?(4) | February-6-2013 5:13 PM PST (10 years ago) |
| SUPERSTAR Can you post some network information? * Windows Xp, Vista, or 7 (also include if it's a 32 or 64 bit version) * Firewall (McAfee, Norton, ZoneAlarm, etc.) * Network Adapter brand, model, driver date, and driver version number (Steps below) 1. Click Start. 2. Click Control Panel. 3. Double-click on the System icon (in Windows XP, you may need to click Switch to Classic 4. View on the left hand side of the screen). 5. Select the Hardware tab. 6. Click on Device Manager 7. Expand the section labeled Network Adapters. 8. Right-click on your network card and select Properties. 9. Click on the "Driver" tab at the top * Router brand and model # (this should be printed somewhere on the front or back or bottom) * Cable or DSL Modem brand and model #(this should be printed somewhere on the front or back or bottom) * ISP (Internet Provider) * Is the connection wired or wireless * Location (City, State) * Traceroute ( http://us.battle.net/support/en/article/performing-a-traceroute ) ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
| wtf i cant play at all today?(7) | February-11-2013 5:09 PM PST (10 years ago) |
| SUPERSTAR Are you using a wired connection or wireless? If it's wireless, try using a wired one to see if there is any improvement. Also, some of the requested data wasn't posted. Please post that info when you get the chance. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
