Avatar of Floobs
Floobs
Game keeps crashing.(1)Category: Technical SupportFebruary-6-2013 8:17 PM PST (10 years ago) Go to Blizzard forum post
After recently upgrading to Windows 7 and re-installing Diablo 3 my client has been intermittently crashing or force closing.

Most recent error:

A7011B77-993F-4724-A9A7-E9865F625F15

Please help :)
Avatar of Omrakos
Omrakos
Game keeps crashing.(3)February-6-2013 8:27 PM PST (10 years ago) Go to Blizzard forum post
Floobs,

You have Windows 8, not 7, according to the crash report you submitted?

"Operating_System Windows 8-64 (Version 6.2.9200)
OS.Bits 64
OS.Build Windows 8 (9200) 64-bit
OS.Family Windows 8"

In any case, try these slightly newer video drivers from Intel. Your crash is related to the game's UI so let's make sure the drivers are up to date first.

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22375&lang=eng&OSVersion=Windows%208%2C%2064-bit*&DownloadType=%0A%09%09%09%09%09%09%09Drivers%0A%09%09%09%09%09%09
Avatar of Omrakos
Omrakos
Game keeps crashing.(5)February-6-2013 8:34 PM PST (10 years ago) Go to Blizzard forum post
Aufrührer,

Every crash report will have a unique code, even for the same crash cause, and you'll never get any feedback from submitting the reports. They're sent to our QA Team automatically where they're help and collated , looking for patterns or common issues to pass on to the developers when needed.

I can't see anything in your crash report giving me any clues as the cause of the crash.

You're using Windows 8 now, were you using Windows 7 before without any problems?

Can you post your D3Debug.txt file? It's located in the main Diablo III game folder. Edit out your account name first though. It's going to appear in a few places in the file.
Feedback for Diablo Somepage