 | Error "Failed download info about next patch"(1) | Category: Technical SupportFebruary-7-2013 3:23 PM PST (10 years ago)  |
| I can't log in. Basically, I clicked on my d3 desktop icon to run the game, launcher pops up and updates to 100%, but then all of a sudden it just closed. When I clicked the icon again, everything seems like it's going normal, except I then get a pop-up message saying this: "Failed to download information about the next patch. Check your network connection". When I click the "ok" button to dismiss this error message, the launcher screen which usually allows me to press the "play" button just closes. My network connection is fine. What is the problem? Why can't I log in? | ||
 | Error "Failed download info about next patch"(2) | February-7-2013 3:32 PM PST (10 years ago) |
| RowLow , Could you try what's described in the following two articles please? https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS | ||
| Error "Failed download info about next patch"(5) | February-7-2013 5:38 PM PST (10 years ago) |
| RowLow, Try deleting the Updates folder inside the Diablo III folder along with the Diablo III.mfil and Diablo III.tfil files. Then delete the C:\ProgramData\Battle.net folder again and try the game again afterwards. | ||
| Error "Failed download info about next patch"(7) | February-7-2013 5:41 PM PST (10 years ago) |
| Tdot , I don't recommend downloading and running ANY software that's going to delete registry entries unless you know for sure what that software is and how it works. That's an easy way to get malware or a keylogger installed. | ||
