Avatar of Sylaïs
Sylaïs
Diablo 3 Account Status Not Updating(1)Category: Technical SupportJanuary-28-2013 6:18 AM PST (10 years ago) Go to Blizzard forum post
Hey everybody.

Way back when D3 first came out I signed up for the 1 year of WoW = D3. Unfortunately I fell out of WoW a while ago.

Today I reactivated my WoW account, but my Diablo 3 isnt updating - its still set to starter edition.

How long can I expect to wait until its updated? Or is there something else I'm supposed to do?
Avatar of Omrakos
Omrakos
Diablo 3 Account Status Not Updating(3)January-28-2013 1:34 PM PST (10 years ago) Go to Blizzard forum post
Sylaïs ,

You won't necessarily need to purchase Diablo III. If you continue playing World of Warcraft and get the account's subscription payment status current, our Billing reps should be able to reinstate your Diablo III account. You will need to purchase it though if you're no longer going to play World of Warcraft as your Diablo III licenses hinged upon your agreeing to keep the Wow subscription active for a full year. The license was reverted to trial status when you failed to keep that agreement. You'll still need to contact our Billing department even in that case in order to have your old account linked back in to get your characters.

This article will lead you through the process of submitting a support ticket.

http://us.battle.net/support/en/article/contact?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
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