Avatar of Frostcake
			#1445
Frostcake #1445
Diablo III Retail Has Stopped Working(1)Category: Technical SupportJanuary-28-2013 7:55 AM PST (10 years ago) Go to Blizzard forum post
Hi, I hasn't been able to log in for days, even after re-installing the game client.

Please see debug information,

User defined symbols path: C:\Program Files (x86)\Diablo III
2013.01.28 23:52:16.257712000 Diablo III Release (No Assertions) running under Windows 7-64 SP1 (Version 6.1.7601)
2013.01.28 23:52:16.258477600 <BUILD>1.0.6.13644 (63005-790766)</BUILD>
2013.01.28 23:52:16.259146600 Cheats: DISABLED
2013.01.28 23:52:16.260013300 CPU Vendor: GenuineIntel
2013.01.28 23:52:16.260848300 CPU Details: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
2013.01.28 23:52:16.261674600 CPU Processors: 1
2013.01.28 23:52:16.262499000 CPU Cores: 4
2013.01.28 23:52:16.263348300 CPU Threads: 8
2013.01.28 23:52:16.264229300 8074.77 MB of total physical memory
2013.01.28 23:52:16.265114000 OS Language: English
2013.01.28 23:52:16.266180000 Application Path: C:\Program Files (x86)\Diablo III\
2013.01.28 23:52:16.269902000 --- OS memory stats -----
2013.01.28 23:52:16.270954600 Virtual size: 124.79 Mb
2013.01.28 23:52:16.271986000 Total free: 3954.99 Mb
2013.01.28 23:52:16.273048300 Largest free block: 2047.75 Mb
2013.01.28 23:52:16.274100300 --- OS memory stats end-----
2013.01.28 23:52:16.275140300 ----------------------------------------------

2013.01.28 23:52:16.276229600 Command Line: -launch -uid diablo3_enus
2013.01.28 23:52:16.277394600 Monitor BPP: 32
2013.01.28 23:52:16.278431300 Lowest monitor BPP: 32
2013.01.28 23:52:16.610358000 Clock freq = 3337753
2013.01.28 23:52:16.611807300 WinSock started successfully!
2013.01.28 23:52:16.614050600 Adjusted initial working directory: C:\Program Files (x86)\Diablo III
2013.01.28 23:52:16.615201300 Detecting first installed locale.
2013.01.28 23:52:16.616363600 Detected: enUS
2013.01.28 23:52:16.642023600 Agent is successfully started or running already.
2013.01.28 23:52:16.651654000 AgentManagerImpl::GetStatus - bResult: 1, StatusCode: 200
2013.01.28 23:52:16.653344300 Agent is not reporting speed - this is a problem.
2013.01.28 23:52:16.654523000 Detecting installed locales:
2013.01.28 23:52:16.656860300 Found: enUS
2013.01.28 23:52:16.667360000 Agent selected locale: enUS
2013.01.28 23:52:16.668799600 FileSystemGetLocale, AgentSettings: 1
2013.01.28 23:52:16.669980600 FileSystemGetLocale, using agent locale: enUS
2013.01.28 23:52:16.671206000 FileSystemGetLocale, returned locale: enUS
2013.01.28 23:52:16.673220600 SNOFilesInitialize('Data_D3', enUS)
2013.01.28 23:52:16.674801300 Initializing Streaming
2013.01.28 23:52:16.868855000 --- OS memory stats -----
2013.01.28 23:52:16.870526600 Virtual size: 150.20 Mb
2013.01.28 23:52:16.871924600 Total free: 3929.44 Mb
2013.01.28 23:52:16.873326000 Largest free block: 2047.62 Mb
2013.01.28 23:52:16.874748600 --- OS memory stats end-----
2013.01.28 23:52:16.876202600 Working Directory: C:\Program Files (x86)\Diablo III
2013.01.28 23:52:16.882852600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9558.mpq size=51634657 local=51634657
2013.01.28 23:52:16.886832600 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9558.mpq
2013.01.28 23:52:16.888953000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-9558.mpq size=110051 local=110051
2013.01.28 23:52:16.891658000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-9558.mpq
2013.01.28 23:52:16.893865600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9558.mpq size=3207957 local=3207957
2013.01.28 23:52:16.895744000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9558.mpq
2013.01.28 23:52:16.897688300 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9749.mpq size=25556 local=25556
2013.01.28 23:52:16.899356300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9749.mpq
2013.01.28 23:52:16.901302300 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9749.mpq size=12707 local=12707
2013.01.28 23:52:16.903010300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9749.mpq
2013.01.28 23:52:16.904925000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9858.mpq size=145375 local=145375
2013.01.28 23:52:16.906647000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9858.mpq
2013.01.28 23:52:16.908547000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9858.mpq size=5759 local=5759
2013.01.28 23:52:16.910301000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9858.mpq
2013.01.28 23:52:16.912411600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9950.mpq size=88664 local=88664
2013.01.28 23:52:16.914067600 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9950.mpq
2013.01.28 23:52:16.915947300 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9950.mpq size=1711 local=1711
2013.01.28 23:52:16.917595300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9950.mpq
2013.01.28 23:52:16.919415000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9991.mpq size=4094 local=4094
2013.01.28 23:52:16.921079300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9991.mpq
2013.01.28 23:52:16.923041000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9991.mpq size=2324 local=2324
2013.01.28 23:52:16.924800000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9991.mpq
2013.01.28 23:52:16.927793600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10057.mpq size=9385561 local=9385561
2013.01.28 23:52:16.929889600 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10057.mpq
2013.01.28 23:52:16.933096000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-10057.mpq size=1955622 local=1955622
2013.01.28 23:52:16.934852600 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-10057.mpq
2013.01.28 23:52:16.936758600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-10057.mpq size=119911 local=119911
2013.01.28 23:52:16.938427000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-10057.mpq
2013.01.28 23:52:16.940270000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10235.mpq size=3649 local=3649
2013.01.28 23:52:16.941922300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10235.mpq
2013.01.28 23:52:16.943772300 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10485.mpq size=34536 local=34536
2013.01.28 23:52:16.945624300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10485.mpq
2013.01.28 23:52:16.947563600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-10485.mpq size=1562 local=1562
2013.01.28 23:52:16.949273000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-10485.mpq
2013.01.28 23:52:16.952267600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-11327.mpq size=12045384 local=12045384
2013.01.28 23:52:16.954076000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-11327.mpq
2013.01.28 23:52:16.956012300 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-11327.mpq size=14525 local=14525
2013.01.28 23:52:16.957831300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-11327.mpq
2013.01.28 23:52:16.959780600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-11327.mpq size=118896 local=118896
2013.01.28 23:52:16.961561600 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-11327.mpq
2013.01.28 23:52:16.976675000 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12480.mpq size=136020614 local=136020614
2013.01.28 23:52:16.991503300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12480.mpq
2013.01.28 23:52:16.993772300 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-12480.mpq size=26485 local=26485
2013.01.28 23:52:16.995581000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-12480.mpq
2013.01.28 23:52:16.997662300 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-12480.mpq size=9749092 local=9749092
2013.01.28 23:52:16.999475300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-12480.mpq
2013.01.28 23:52:17.001537600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12811.mpq size=79606 local=79606
2013.01.28 23:52:17.003243000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12811.mpq
2013.01.28 23:52:17.006077300 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13300.mpq size=2443536 local=2443536
2013.01.28 23:52:17.009217000 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13300.mpq
2013.01.28 23:52:17.011160600 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-13300.mpq size=2512 local=2512
2013.01.28 23:52:17.012946300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-13300.mpq
2013.01.28 23:52:17.014808300 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13644.mpq size=2119 local=2119
2013.01.28 23:52:17.016501300 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13644.mpq
2013.01.28 23:52:17.026387300 Opened SNOPack Data_D3\PC\MPQs\CoreData.mpq size=212617252 local=212617252
2013.01.28 23:52:17.034309600 Opened SNOPack Data_D3\PC\MPQs\ClientData.mpq size=-1874699240 local=-1874699240
2013.01.28 23:52:17.040057000 Opened SNOPack Data_D3\PC\MPQs\Texture.mpq size=1579449188 local=1579449188
2013.01.28 23:52:17.050110000 Opened SNOPack Data_D3\PC\MPQs\Sound.mpq size=1344523351 local=1344523351
2013.01.28 23:52:17.058947000 Opened SNOPack Data_D3\PC\MPQs\enUS_Audio.mpq size=1025134193 local=1025134193
2013.01.28 23:52:17.061846300 Opened SNOPack Data_D3\PC\MPQs\enUS_Text.mpq size=2867512 local=2867512
2013.01.28 23:52:17.064273000 Opened SNOPack Data_D3\PC\MPQs\enUS_Cutscene.mpq size=1518036506 local=1518036506
2013.01.28 23:52:17.067666600 --- OS memory stats -----
2013.01.28 23:52:17.069274000 Virtual size: 168.19 Mb
2013.01.28 23:52:17.070882300 Total free: 3911.45 Mb
2013.01.28 23:52:17.072453300 Largest free block: 2047.62 Mb
2013.01.28 23:52:17.074055600 --- OS memory stats end-----
2013.01.28 23:52:17.075666600 SNOFileInitializeSigningData initializing.
2013.01.28 23:52:19.319106600 SNOFileLoadTextFile: 'Data_D3\Locale\ruRU\declension.txt'
2013.01.28 23:52:19.321122000 SNOFileLoadTextFile: 'Data_D3\PC\Misc\banned_names.txt'
2013.01.28 23:52:19.322822600 SNOFileLoadTextFile: 'Data_D3\PC\Misc\enUS_banned_names.txt'
2013.01.28 23:52:19.324508300 SNOFilesAsyncInitialize()
2013.01.28 23:52:19.332604300 --- OS memory stats -----
2013.01.28 23:52:19.334342600 Virtual size: 218.44 Mb
2013.01.28 23:52:19.336013600 Total free: 3861.19 Mb
2013.01.28 23:52:19.337658000 Largest free block: 2047.61 Mb
2013.01.28 23:52:19.339288000 --- OS memory stats end-----
2013.01.28 23:52:19.414125300 Found 109853 assets in the TOC!
2013.01.28 23:52:21.162024000 ===== Battle.net Platform : Startup =====
2013.01.28 23:52:21.170197600 GamesVersion: { string: "1.0.6" }
2013.01.28 23:52:21.172060000 ----------------------------------------------
2013.01.28 23:52:21.173763300 OnlineServiceDynamicVersion : DLL Battle.net Aurora 127cc0376a_public/471 (Oct 31 2012 11:44:48)
2013.01.28 23:52:21.175356300 OnlineServiceStaticVersion : LIB Battle.net Aurora 127cc0376a_public/471 (Oct 31 2012 11:44:48)
2013.01.28 23:52:21.176917000 ----------------------------------------------
2013.01.28 23:52:21.178573600 >>> BnetCommon::Platform::APIInitialize_Authentication -- CreateAPI Authentication
2013.01.28 23:52:21.180169300 >>> BnetCommon::Platform::APIInitialize_Presence -- CreateAPI Presence
2013.01.28 23:52:21.181779000 >>> BnetCommon::Platform::APIInitialize_Friends -- CreateAPI Friends
2013.01.28 23:52:21.183401300 >>> BnetCommon::Platform::APIInitialize_Party -- CreateAPI Party
2013.01.28 23:52:21.184995000 >>> BnetCommon::Platform::APIInitialize_Chat -- CreateAPI Chat
2013.01.28 23:52:21.186577300 >>> BnetCommon::Platform::APIInitialize_Whisper -- CreateAPI Whisper
2013.01.28 23:52:21.188166300 >>> BnetCommon::Platform::APIInitialize_UserManager -- CreateAPI UserManager
2013.01.28 23:52:21.189793300 >>> BnetCommon::Platform::APIInitialize_Resources -- CreateAPI Resources
2013.01.28 23:52:21.191371000 >>> BnetCommon::Platform::APIInitialize_Games -- CreateAPI Games
2013.01.28 23:52:21.192949600 >>> BnetCommon::Platform::APIInitialize_LocalStorage -- CreateAPI LocalStorage
2013.01.28 23:52:21.195256600 >>> BnetCommon::Platform::APIInitialize_Exchange -- CreateAPI Exchange
2013.01.28 23:52:21.196848000 >>> BnetCommon::Platform::APIInitialize_Search -- CreateAPI Search
2013.01.28 23:52:21.198417300 >>> BnetCommon::Platform::APIInitialize_Achievements -- CreateAPI Achievements
2013.01.28 23:52:21.200037300 >>> BnetCommon::Platform::APIInitialize_ProfanityFilter -- CreateAPI ProfanityFilter
2013.01.28 23:52:21.201641600 >>> BnetCommon::Platform::APIInitialize_Challenge -- CreateAPI Challenge
2013.01.28 23:52:21.203218300 >>> BnetCommon::Platform::APIInitialize_Report -- CreateAPI Report
2013.01.28 23:52:21.214371600 [BattleNet] Interface initialized
2013.01.28 23:52:21.217054000 Protocol Hash = 0x5522012B
2013.01.28 23:52:21.281400600 Build VersionEx: 1.0.6.13644 (63005-790766)
2013.01.28 23:52:21.284885000 Initializing graphics subsystem...
2013.01.28 23:52:21.417494300 *************
2013.01.28 23:52:21.419321300 Device supports the following modes:
2013.01.28 23:52:21.433833000 800x600, 56 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.435398000 800x600, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.436946600 800x600, 72 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.438487300 800x600, 75 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.440057000 1024x768, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.441604600 1024x768, 70 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.443196600 1024x768, 75 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.444741300 1152x864, 75 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.446283600 1176x664, 50 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.447841000 1176x664, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.449377300 1176x664, 59 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.450978300 1280x720, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.452500600 1280x720, 59 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.454043600 1280x720, 50 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.455542300 1280x768, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.457064300 1280x800, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.458643600 1280x960, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.460220600 1280x1024, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.461804000 1280x1024, 75 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.463381000 1360x768, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.464957000 1360x768, 75 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.466537300 1366x768, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.468112300 1366x768, 75 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.469688000 1600x900, 59 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.471275300 1600x900, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.472919300 1600x1024, 59 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.474505000 1600x1024, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.476067300 1600x1200, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.477615600 1680x1050, 59 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.479163600 1680x1050, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.480709000 1768x992, 25 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.482248000 1768x992, 30 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.483868600 1768x992, 29 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.485457000 1920x1080, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.487089300 1920x1080, 59 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.488677000 1920x1080, 25 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.490272600 1920x1080, 30 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.491892000 1920x1080, 29 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.493533600 1920x1080, 50 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.495192000 1440x900, 60 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.496839300 1440x900, 75 Hz, 32 bits, Format = 22
2013.01.28 23:52:21.498484300 End GetValidDisplayModes *************
2013.01.28 23:52:21.500131300 Rejecting mode 800x600, 32 bit
2013.01.28 23:52:21.501778300 Rejecting mode 800x600, 32 bit
2013.01.28 23:52:21.503423600 Rejecting mode 800x600, 32 bit
2013.01.28 23:52:21.505063600 Rejecting mode 1024x768, 32 bit
2013.01.28 23:52:21.506777300 Rejecting mode 1024x768, 32 bit
2013.01.28 23:52:21.508390000 Rejecting mode 1176x664, 32 bit
2013.01.28 23:52:21.509940000 Rejecting mode 1176x664, 32 bit
2013.01.28 23:52:21.511476300 Rejecting mode 1280x720, 32 bit
2013.01.28 23:52:21.513008300 Rejecting mode 1280x720, 32 bit
2013.01.28 23:52:21.514554300 Rejecting mode 1280x1024, 32 bit
2013.01.28 23:52:21.516179300 Rejecting mode 1360x768, 32 bit
2013.01.28 23:52:21.517821300 Rejecting mode 1366x768, 32 bit
2013.01.28 23:52:21.519411300 Rejecting mode 1440x900, 32 bit
2013.01.28 23:52:21.520982000 Rejecting mode 1600x900, 32 bit
2013.01.28 23:52:21.522547300 Rejecting mode 1600x1024, 32 bit
2013.01.28 23:52:21.524127600 Rejecting mode 1680x1050, 32 bit
2013.01.28 23:52:21.525689600 Rejecting mode 1768x992, 32 bit
2013.01.28 23:52:21.527247600 Rejecting mode 1768x992, 32 bit
2013.01.28 23:52:21.528850000 Rejecting mode 1920x1080, 32 bit
2013.01.28 23:52:21.530373600 Rejecting mode 1920x1080, 32 bit
2013.01.28 23:52:21.531897300 Rejecting mode 1920x1080, 32 bit
2013.01.28 23:52:21.533462300 Rejecting mode 1920x1080, 32 bit
2013.01.28 23:52:21.535029600 Rejecting mode 1920x1080, 32 bit
2013.01.28 23:52:21.536599300 *************
2013.01.28 23:52:21.538267300 Device supports the following texture formats:
2013.01.28 23:52:21.539877300 Usage = 2, Format = 37
2013.01.28 23:52:21.541445600 *************
2013.01.28 23:52:21.546245300 --- OS memory stats -----
2013.01.28 23:52:21.547945300 Virtual size: 300.16 Mb
2013.01.28 23:52:21.549519600 Total free: 3779.29 Mb
2013.01.28 23:52:21.551104600 Largest free block: 2047.43 Mb
2013.01.28 23:52:21.552666600 --- OS memory stats end-----
2013.01.28 23:52:21.555980600 ACTIVATE APP 1 iconic 0
2013.01.28 23:52:21.561608300 Opening Fullscreen Direct3D at 1920x1080, 32 bit.
2013.01.28 23:52:21.563490600 VSync: Enabled
2013.01.28 23:52:21.565042600 ****** Graphics Device Info ******
2013.01.28 23:52:21.566587600 nvd3dum.dll
NVIDIA GeForce GTX 680
\\.\DISPLAY1
2013.01.28 23:52:21.568201600 Driver Version 9.18.13.1090
2013.01.28 23:52:21.569812600 VendorID = 0x10de, DeviceID = 0x1180
2013.01.28 23:52:21.571436000 ****** Graphics Device Caps ******
2013.01.28 23:52:21.573342300 Max Vertex Shader Consts = 256
2013.01.28 23:52:21.575352300 Max Texture Blend Stages = 8
2013.01.28 23:52:21.577002000 Max Tex Dimensions = 8192 x 8192
2013.01.28 23:52:21.578629300 Max SimultaneousTextures = 8
2013.01.28 23:52:21.580250600 Max Streams = 16
2013.01.28 23:52:21.581881000 Max Render Targets = 4
2013.01.28 23:52:21.583516300 Max Active Lights = 8
2013.01.28 23:52:21.585114000 VertexShaderVersion = 3.0
2013.01.28 23:52:21.586699600 PixelShaderVersion = 3.0
2013.01.28 23:52:21.588299000 Supports Gamma Control : TRUE
2013.01.28 23:52:21.589913300 Supports Depth Bias : TRUE
2013.01.28 23:52:21.591500600 Supports Scissoring : TRUE
2013.01.28 23:52:21.593088000 Supports Auto MipMap Generation : TRUE
2013.01.28 23:52:21.594729000 Supports Per-Stage Constant Color : TRUE
2013.01.28 23:52:21.596331600 Supports Temp Register : TRUE
2013.01.28 23:52:21.597943300 Supports Separate Alpha Blend : TRUE
2013.01.28 23:52:21.599548600 Supports Frame Buffer Blend Op: TRUE
2013.01.28 23:52:21.601137600 Supports Anisotropic Filtering : TRUE
2013.01.28 23:52:21.602765300 Supports StretchRect From Textures : TRUE
2013.01.28 23:52:21.672257600 Est. Available Texture Memory = 4027 MB
2013.01.28 23:52:21.674413600 ****** Graphics Query Support ******
2013.01.28 23:52:21.676082300 FRAMEQUERY_EVENT: Yes
2013.01.28 23:52:21.677715300 FRAMEQUERY_BANDWIDTH: No
2013.01.28 23:52:21.679338600 FRAMEQUERY_CACHEUTILIZATION: No
2013.01.28 23:52:21.680941600 FRAMEQUERY_INTERFACETIMINGS: No
2013.01.28 23:52:21.682599000 FRAMEQUERY_PIPELINETIMINGS: No
2013.01.28 23:52:21.684224600 FRAMEQUERY_VERTEXSTATS: No
2013.01.28 23:52:21.685830600 FRAMEQUERY_VERTEXTIMINGS: No
2013.01.28 23:52:21.687452300 FRAMEQUERY_RESOURCEMANAGER: No
2013.01.28 23:52:21.689089600 Direct3D window opened...0CCF9560
2013.01.28 23:52:21.714906300 HW Class = 6
2013.01.28 23:52:22.448728600 Initializing input subsystem...
2013.01.28 23:52:22.450720300 Initializing sound subsystem...
2013.01.28 23:52:22.465373000 ****** Sound Device Caps ******
2013.01.28 23:52:22.470141600 Found 4 sound drivers:
2013.01.28 23:52:22.472033600 Driver 0: 'Speakers (2- Realtek High Definition Audio)'
2013.01.28 23:52:22.473605300 Min Freq: 48000, Max Freq: 48000
2013.01.28 23:52:22.475144600 Speaker Mode: Stereo
2013.01.28 23:52:22.476730600 Driver Capabilities:
2013.01.28 23:52:22.478413600 Device can output to 8bit integer PCM.
2013.01.28 23:52:22.480059000 Device can output to 16bit integer PCM.
2013.01.28 23:52:22.481693600 Device can output to 24bit integer PCM.
2013.01.28 23:52:22.483405600 Device can output to 32bit integer PCM.
2013.01.28 23:52:22.485067300 Device can output to 32bit floating point PCM.
2013.01.28 23:52:22.487120600 Driver 1: 'Realtek Digital Output (2- Realtek High Definition Audio)'
2013.01.28 23:52:22.488756300 Min Freq: 48000, Max Freq: 48000
2013.01.28 23:52:22.490370000 Speaker Mode: Stereo
2013.01.28 23:52:22.491977600 Driver Capabilities:
2013.01.28 23:52:22.493592300 Device can output to 8bit integer PCM.
2013.01.28 23:52:22.495183600 Device can output to 16bit integer PCM.
2013.01.28 23:52:22.496817600 Device can output to 24bit integer PCM.
2013.01.28 23:52:22.498378000 Device can output to 32bit integer PCM.
2013.01.28 23:52:22.499931000 Device can output to 32bit floating point PCM.
2013.01.28 23:52:22.501893600 Driver 2: 'Realtek Digital Output(Optical) (2- Realtek High Definition Audio)'
2013.01.28 23:52:22.503476300 Min Freq: 48000, Max Freq: 48000
2013.01.28 23:52:22.505074300 Speaker Mode: Stereo
2013.01.28 23:52:22.506661300 Driver Capabilities:
2013.01.28 23:52:22.508219000 Device can output to 8bit integer PCM.
2013.01.28 23:52:22.509811300 Device can output to 16bit integer PCM.
2013.01.28 23:52:22.511362000 Device can output to 24bit integer PCM.
2013.01.28 23:52:22.512908300 Device can output to 32bit integer PCM.
2013.01.28 23:52:22.514476300 Device can output to 32bit floating point PCM.
2013.01.28 23:52:22.516376600 Driver 3: 'SMBX2350-1 (NVIDIA High Definition Audio)'
2013.01.28 23:52:22.517963300 Min Freq: 48000, Max Freq: 48000
2013.01.28 23:52:22.519519300 Speaker Mode: Stereo
2013.01.28 23:52:22.521078600 Driver Capabilities:
2013.01.28 23:52:22.522652600 Device can output to 8bit integer PCM.
2013.01.28 23:52:22.524228000 Device can output to 16bit integer PCM.
2013.01.28 23:52:22.525774300 Device can output to 24bit integer PCM.
2013.01.28 23:52:22.527415600 Device can output to 32bit integer PCM.
2013.01.28 23:52:22.528926000 Device can output to 32bit floating point PCM.
2013.01.28 23:52:22.530449600 Selecting driver 0 (Speakers (2- Realtek High Definition Audio))
2013.01.28 23:52:22.532030300 Speaker Mode: Stereo
2013.01.28 23:52:22.533601600 Initializing sound with 32 channels
2013.01.28 23:52:22.697514000 --- OS memory stats -----
2013.01.28 23:52:22.699443000 Virtual size: 524.18 Mb
2013.01.28 23:52:22.701113000 Total free: 3555.11 Mb
2013.01.28 23:52:22.702661000 Largest free block: 2047.27 Mb
2013.01.28 23:52:22.704287600 --- OS memory stats end-----
2013.01.28 23:52:22.705908000 ****** SoundPlatformFModGlobals ******
2013.01.28 23:52:22.707566600 bResetDevice: 0
2013.01.28 23:52:22.709164600 nNumDrivers: 4
2013.01.28 23:52:22.710821300 nDriverToUse: 0
2013.01.28 23:52:22.712458000 ptFModSystem: 0x143f01d8
2013.01.28 23:52:22.714012000 pFModMemory: 0x143f0000
2013.01.28 23:52:22.715566300 nFModMemoryAmount: 100663296
2013.01.28 23:52:22.717155600 nNumChannels: 128
2013.01.28 23:52:22.718824300 ptCachedSoundAllocator, used block count: 0
2013.01.28 23:52:22.720488600 ptCachedSoundAllocator, free block count: 640
2013.01.28 23:52:22.722140300 ptCachedSoundSampleMap, count: 0
2013.01.28 23:52:22.723770300 ptCachedSoundStreamMap, count: 0
2013.01.28 23:52:22.725383300 ptLRUSoundSampleList, count: 0
2013.01.28 23:52:22.726993600 ptLRUSoundStreamList, count: 0
2013.01.28 23:52:22.728607600 arPlayingSounds: 0x13d03000
2013.01.28 23:52:22.730233000 nCacheSampleSize: 0
2013.01.28 23:52:22.731828300 nCacheStreamSize: 0
2013.01.28 23:52:22.733440000 nFModCurrentAlloced: 48496688
2013.01.28 23:52:22.735046300 nFModMaxAlloced: 48496688
2013.01.28 23:52:22.737303600 STARTING Menu
2013.01.28 23:52:23.014753000 Setting depth texture, fmt = 36
2013.01.28 23:52:23.016808600 PostFXGfxInit() success
2013.01.28 23:52:23.019667300 SubObjectGfxInit() 1
2013.01.28 23:52:23.031490000 Initializing client world BattleNet_Act1Screen...
2013.01.28 23:52:23.097688000 Disposing UI for World
2013.01.28 23:52:23.100411600 Client Disposed world.
2013.01.28 23:52:23.102262600 Initializing client world BattleNet_MainScreen...
2013.01.28 23:52:23.148446000 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_LocalStorage_Internal code=11010
2013.01.28 23:52:23.493957600 EndScene hooked to 6F9B279F
2013.01.28 23:52:23.496790600 Pre-Present() at startup

Thanks.
Avatar of Omrakos
Omrakos
Diablo III Retail Has Stopped Working(2)January-28-2013 1:09 PM PST (10 years ago) Go to Blizzard forum post
Frostcake,

There's nothing there indicating any kind of error really, the log just stopped before it started connecting to Battle.net.

Let's start by replacing/updating Agent and its associated files.

Could you try what's described in the following two articles please?

https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
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