 | HC LAG DEATH issues(1) | Category: Technical SupportJune-30-2013 11:15 AM PDT (9 years ago)  |
| http://postimg.org/image/rcfivp6wz/ I am playing - green bar - no lag.... and suddenly, while fighting an elite,.... I get lag... but it doesn't go away... and my connection bar stays green.... eventually after time a disconnect and reconnect and a deathring the dc and lag. before the time out I can walk all over the map until certain areas won't even render as per the screen shot attached. I switch to an internet explorer or a bandwidth monitor on my screen and everything is working as it should be... but I log back in to D3 after the timeout.... and my hero is DEAD... Bliz won't restore it? so is there technical support to fix this problem? | ||
 | HC LAG DEATH issues(5) | July-3-2013 3:29 AM PDT (9 years ago) |
| Hello, We can help troubleshoot the lag issue you experienced, usually a good start would be to go through the steps here: battle.net/support/article/diablo-iii-connection-troubleshooting However we cannot restore dead Hardcore heroes, once it's gone unfortunately, it's gone. If you would like to provide a suggestion regarding how we treat Hardcore Heroes, please see here: battle.net/support/article/suggestions-to-improve-blizzard-games | ||
