Avatar of Mitsurugui #2956
Mitsurugui #2956
Restore my account(1)Category: Technical SupportJune-29-2013 12:27 PM PDT (9 years ago) Go to Blizzard forum post
OK where to begin...
Last thursday i felt like playing some diablo 3, when i tried it asked for my authenticator which i had none... i imediatly checked the forums for any clue why it was asking me my "supposed" authenticator. After some reading i think that my account was hacked. Changed my password imediatly. Received an email from blizzard stating my account has been locked. Tryied to follow the instructions i recevived from the blizz email. The ticket says it has been answered.... Today i logged on and tried to play a bit. Still locked.... i used an option to UNLOCK the account. Said it was unlocked. tried to play... error 3007 tried to login again and what a susprised error 53 account locked again. It would be nice if i can talk to someone about this cause franquly im getting quite angry at your customer support. I want a blue response about this issue and if possible talk to someone by phone or live chat.
Avatar of Lurdlespor
Lurdlespor
Restore my account(3)June-30-2013 1:55 AM PDT (9 years ago) Go to Blizzard forum post
I'm sorry but we can't look into account related issues like this over the forums.

Please see here regarding your account:
battle.net/support/article/banned-disabled-or-locked-account
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