 | Won ah item, never got item or refund(1) | Category: Technical SupportJanuary-24-2013 9:22 AM PST (10 years ago)  |
| I put a bid for 8 million for a stormcrow and won the auction. The auction time completed around 8:50am on 1/24/13. It never said that I won or got outbid. I checked my completed items and I was never refunded the money or got the item. I logged out and back in and the gold was not refund and item never appeared. My gametag is Shoe#1490. Please help. | ||
 | Won ah item, never got item or refund(6) | January-24-2013 12:28 PM PST (10 years ago) |
| Shoe, The Stormcrow you won the auction for is showing as "claimable". Give it a little time and it should appear in the completed tab. If it goes longer than 72 hours though, submit a support ticket. 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". | ||
| Won ah item, never got item or refund(7) | January-24-2013 12:34 PM PST (10 years ago) |
| Steelfox, I see where you won a Stone of Jordan for considerably less than 53 Million. Give it some time to process though as it was just won today. If it takes longer than 72 hours, submit a support ticket. 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". | ||
| Won ah item, never got item or refund(8) | January-24-2013 12:41 PM PST (10 years ago) |
| Marex, I see you won the item in question, it just hasn't processed yet. Give it a little time and as I'm telling the others in this thread, if it takes longer than 72 hours, you need to submit a support ticket. | ||
| Won ah item, never got item or refund(14) | January-24-2013 1:34 PM PST (10 years ago) |
| Evgeniya, Records show you won it. Give it some time to finish processing. If it takes longer than 72 hours, submit a support ticket. 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". | ||
