| Item disappearance from AH(1) | Category: Technical SupportJanuary-24-2013 3:32 PM PST (10 years ago) ![]() | |
| i put up two ice climbers for sale on the AH and only got one back. I'm missing the one with 155 dexterity and intelligence. I've tried submitting a ticket but its not letting me. Please help. | ||
| Item disappearance from AH(2) | January-24-2013 3:43 PM PST (10 years ago) ![]() | |
| Minh, One is currently up for sale in an auction, the other expired. You'll need to wait up to 72 hours for them to be returned. If they haven't turned up by then, you'll need to submit a support ticket. 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". | ||
| Item disappearance from AH(4) | January-24-2013 3:53 PM PST (10 years ago) ![]() | |
| Minh , I see "One is currently up for sale in an auction, the other expired." You need to wait until it's had time to fully process. We can't do anything at all to hurry that up for you here in the forum. In fact, we can't do much at all except relay to you the facts we see in the database. If after 72 hours have elapsed and you feel the auction has gone awry, you need to submit a support ticket. You'll likely need to ask them to escalate it as they're only going to see what I've already relayed to you. | ||
