 | Item has disappeared from AH(1) | Category: Technical SupportJanuary-24-2013 7:38 PM PST (10 years ago)  |
| I had a pair of Blackthorns jousting mail on the auction and when I checked to see what they sold for (17.5 mil last time I checked) they were gone with no sign of them in completed or any where else. Tried submitting a ticket but that seems to be next to impossible also. | ||
 | Item has disappeared from AH(2) | January-24-2013 7:44 PM PST (10 years ago) |
| Elderbill , Allow the system some time to finish processing the auction, it's been taking longer than usual lately. If it takes longer than 72 hours for the gold to show up, submit a support ticket. 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". | ||
| Item has disappeared from AH(7) | January-25-2013 2:40 PM PST (10 years ago) |
| Jx1, You provided no information for me to look up so I can just give you what I generally see. I see 5 recent expired auctions, 3 of which are currently marked as claimable to get your item back and two that are still processing. Give them at least 72 hours to do so and if nothing has been returned by then, submit a support ticket. 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". | ||
