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Djmaxost
Cannot login to the game Error 14404(1)Category: Technical SupportJanuary-19-2013 3:43 AM PST (10 years ago) Go to Blizzard forum post
I couldn't login my Diablo3 game.
When I finish my password inputing, the following message come in:
There was a problem with an authentication module. (Error 14404)
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Omrakos
Cannot login to the game Error 14404(23)January-21-2013 6:34 PM PST (10 years ago) Go to Blizzard forum post
It looks like everyone posting in this thread is connecting from the SEA region. It appears there's an intermittent issue with that region connecting to our US servers. We've not yet identified the actual cause but this workaround is working for those who use it. It involves changing to a public DNS server rather than the one provided by your ISP.

Here's a link to the workaround thread posted back in December.

http://us.battle.net/d3/en/forum/topic/7392969288
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