 | Game freezes since 1.0.8(1) | Category: Technical SupportJune-16-2013 12:42 PM PDT (10 years ago)  |
| I've been experiencing total game freezes out of the blue since 1.0.8. The freezes are rare and can be totally random. I can play for hours and everything is fine. There's no set time it happens. Then out of the blue it freezes. The first freeze was when entering through a waypoint to the Fields of Slaughter in Act 3. I wasn't using any spells at the time. The freeze was pretty quick after entering. Today I got a freeze when returning through a town portal to the Silver Spire level 2. Again it froze before I could do anything after returning through the portal. Both times I lost a hardcore character. What happens is that the screen freezes. No error messages. The last rendered screen is shown and the game becomes unresponsive. The sound continues to play but no other action occurs. The only way to regain control is to kill the process by bringing up the task manager. I've been checking CPU/GPU temperatures to make sense of it. Memory checks. I've rolled back to different Nvidia drives. I avoid the R320 releases for instability issues reported by others and have tried the 314.22 and the current MSI driver available. I do not experience freezes with other games. Unfortunately the driver makes no difference. Been checking my SSD RAID setup for faults. Nothing indicates there's a problem. I did a D3 client repair. What makes it more frustrating is that the freezes are rare. It's extremely frustrating since I can't pin down what's causing it. There's nothing I can do to prevent my characters from dying over and over because of this. link for MSI GT70 ONE dxdiag http://www.sendspace.com/file/v62p19 | ||
 | Game freezes since 1.0.8(8) | July-30-2013 5:55 AM PDT (9 years ago) |
| Just going to lock this as it's almost a couple of months old. If you are experiencing freezing issues, please create a new thread with an up to date DxDiag report in it: battle.net/support/article/obtaining-system-files-301772 We should be able to look into this further with this info. | ||
