| EU barb connection problems, pathping inside(1) | Category: Technical SupportJune-13-2013 6:33 AM PDT (10 years ago) ![]() | |
EU CS twitter page asked if i could do a pathpingTracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] | ||
| EU barb connection problems, pathping inside(2) | June-13-2013 6:36 AM PDT (10 years ago) ![]() | |
| Hi there, There seems to be a couple of separate issues here. Firstly the Barbarian Whirlwind rubberbanding issue is under investigation, and we're updating this thread: http://eu.battle.net/d3/en/forum/topic/7426613909 When we have more updated info to share with everyone, but it is still being looked into at the moment. Other than that, there is some packet loss occurring on the pathping, around here: 6 28ms 0/ 100 = 0% 0/ 100 = 0% host-78-144-9-35.as13285.net [78.144.9.35] 1/ 100 = 1% | 7 34ms 1/ 100 = 1% 0/ 100 = 0% ae52.edge5.London1.Level3.net [212.187.138.77] 0/ 100 = 0% | The times are alright but that packet loss might be a cause for concern. Unfortunately as these hops are outside of our control, we can't do anything to affect them, so we can only recommend that you contact your network provider and if possible show them this pathping, so they can investigate. But like I said earlier, we are still looking into a different issue which looks like it'll be affecting you, and we can only apologise for that and let you know that we are working on it and investigating the issue. | ||
