 | Unable to play game after starting launcher(1) | Category: Mac Technical SupportJanuary-11-2013 6:06 AM PST (10 years ago)  |
| I am unable to play my game after clicking the play button on the launcher. The game automatically crashes and shuts down. All i have is just that "the game quitted unexepctedly" and the error message just closes. Please assist to help to resolve the issue. | ||
 | Unable to play game after starting launcher(3) | January-13-2013 12:02 PM PST (10 years ago) |
Try some basic troubleshooting and see if this helps.
2. Delete patch cache and run Repair, and try again 3. Close everything, and try again 4. Restart your Mac, and try again 5. Disable Antivirus software and Firewall, and try again 6. If it’s still not working then delete the Battle.net Tools folder and try above steps. Let me know if the steps above do not work. Thanks. | ||
| Unable to play game after starting launcher(5) | February-3-2013 1:20 PM PST (10 years ago) |
| Thalderon, It looks like this issue is pertaining to a bad manifest file (also know as Diablo III.mfil). Can you delete the Diablo III.mfil file from /Applications/Diablo III/ directory? This should resolve the issue. | ||
| Unable to play game after starting launcher(7) | February-6-2013 11:37 AM PST (10 years ago) |
| This workaround may work, but may break the game when a new patch is released. I've seen this behavior continue due to some ISP DNS issues. Most reports I've seen are from Turkey. Are you located in this region? If you are, try using an alternative DNS to see if this resolves the matter. | ||
