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			#2363
Divious #2363
Item disappered at gold auction house(1)Category: Bug ReportsJanuary-8-2013 3:04 PM PST (10 years ago) Go to Blizzard forum post
I had just put out 10 fresh items for auction and about an hour later I tried to log in to check if I had sold anything.

At first I couldnt get into the AH because I keept getting error messages, "31075" & "3022" and finally "Input limit reached. Please wait to perform more actions." and then I got kicked out to login screen.

I logged back in and after a few more tries to access the AH i eventually got in and immediatly notice that I had only 9 active auctions, tho nothing had been sold nor had any auctions ended. I scrolled trough my active auctions and noticed that a pretty good amulet was missing and was nowere to be found.

What's really weird tho is that I had tried to sell this item over a long period of time, probably at least 10 attempts using diffrent price ranges, but scrolling through my auction history I could not find any trace of the item - it had been completly erased!

Does blizzard have any logs they can look through to find my item and reimburse it to me?

As its completly gone I cant see any transactions ID's or name of the item, but I believe the name was something like "Eminence choker" with stats as follows:
Average dmg ~32-60
Poison resist ~30
Critica hit chance 7%
Critical hit dmg ~50-60%
Dexterity ~150

I first noticed this around 30 minutes before posting this and I found the amulet maybe 1-2 weeks ago and has been trying to sell it several times since then. Maybe that will help you find it.

Thank you!
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Omrakos
Item disappered at gold auction house(2)January-8-2013 3:19 PM PST (10 years ago) Go to Blizzard forum post
Divious,

We don't really offer any support for auction house transactions in the forums and item restorations aren't possible in Diablo III for any reason, but in looking through your auction history, I only see one amulet fitting your description. I can't see the item name or stats as our system doesn't provide those details, but it's an amulet you tried to sell many times and finally did on 12/25/2012, claiming the gold (over 20 million) on 12/25/2012 at 20:27:27 UTC.

The auction ID it was sold on is 963194014
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Omrakos
Item disappered at gold auction house(4)January-8-2013 3:41 PM PST (10 years ago) Go to Blizzard forum post
Divious ,

Can you provide an auction id # that was trying to sell the item?
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Omrakos
Item disappered at gold auction house(9)January-8-2013 3:51 PM PST (10 years ago) Go to Blizzard forum post
Nasgard,

Actually, all of these posts in this thread are from the EU region, not the US. You and they should really be posting on the EU Tech Support forum too.

http://eu.battle.net/d3/en/forum/4436696/

or submitting support tickets on the EU site

http://eu.battle.net/d3/en/forum/4436696/
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Omrakos
Item disappered at gold auction house(10)January-8-2013 3:57 PM PST (10 years ago) Go to Blizzard forum post
I've checked and it appears our admins are currently looking into the AH issues on Europe now. I don't have any sort of ETA as to when it can be fixed nor do I know the status of the items in question. They also suggest you post in the European forums instead of the US when issues arise in that region.
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Omrakos
Item disappered at gold auction house(13)January-8-2013 5:56 PM PST (10 years ago) Go to Blizzard forum post
Vipest,

I've addressed this two posts above yours.

http://us.battle.net/d3/en/forum/topic/7592240282#10
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