Diablo III
Avatar of Xipton #1420
Xipton #1420		crash at start(1)Category: Technical SupportJanuary-10-2013 11:39 AM PST (10 years ago) Go to Blizzard forum post
never happened before,now since this morning boom

Blizzard Launcher.exe: (build 1949)

Exe: C:\ProgramData\Battle.net\Client\Blizzard Launcher.1949\Blizzard Launcher.exe
Time: Jan 10, 2013 2:36:54.944 PM
User: Xipton
Computer: MAINFRAME3
------------------------------------------------------------------------------

This application has encountered a critical error:

ERROR #1 (0x13370001) Fatal Exception
Program: C:\ProgramData\Battle.net\Client\Blizzard Launcher.1949\Blizzard Launcher.exe

The instruction at "0x00000000" referenced memory at "0x00000000".
The memory could not be read.

Project: 19140301
Build: 1949
Project Name: Blizzard Launcher.exe

------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

EAX = 00000000 EBX = 016296d8 ECX = c01e0111 EDX = 015a0000
ESI = 01629860 EDI = 016296d8 EBP = 00189f38 ESP = 00189eec
EIP = 00000000 FLG = 00210246 CS = 0023 DS = 002b
ES = 002b FS = 0053 GS = 002b SS = 002b

----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

Showing 20/20 threads...

--- Thread ID: 1336 [Current Thread] ---
00000000 00189F38 0000:00000000 C:\ProgramData\Battle.net\Client\Blizzard Launcher.1949\Blizzard Launcher.exe
722DA677 0018ABA4 0001:00009677 C:\WINDOWS\SYSTEM32\d3d9.dll
722D9FD3 0018B07C 0001:00008FD3 C:\WINDOWS\SYSTEM32\d3d9.dll
722DAF7F 0018B0CC 0001:00009F7F C:\WINDOWS\SYSTEM32\d3d9.dll
722DC082 0018B2E0 0001:0000B082 C:\WINDOWS\SYSTEM32\d3d9.dll
722DBDD0 0018B434 0001:0000ADD0 C:\WINDOWS\SYSTEM32\d3d9.dll
722FF27C 0018B448 0001:0002E27C C:\WINDOWS\SYSTEM32\d3d9.dll
005D79CA 0018D50C 0001:001D69CA C:\ProgramData\Battle.net\Client\Blizzard Launcher.1949\Blizzard Launcher.exe

--- Thread ID: 4876 ---
75BA119C 0159FF0C 0001:0000019C C:\WINDOWS\SYSTEM32\KERNELBASE.dll

--- Thread ID: 1464 ---
75048543 0549FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 0549FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 0549FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 2864 ---
75048543 05A8FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 05A8FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 05A8FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 4248 ---
746A8599 05B8FB38 0001:00007599 C:\WINDOWS\system32\mswsock.dll
75930CCF 05B8FBD4 0001:0000FCCF C:\WINDOWS\SYSTEM32\WS2_32.dll
755D9120 05B8FF7C 0001:00098120 C:\WINDOWS\SYSTEM32\WININET.dll
7557256B 05B8FF84 0001:0003156B C:\WINDOWS\SYSTEM32\WININET.dll
75048543 05B8FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 05B8FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 05B8FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 3260 ---
75048543 05C8FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 05C8FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 05C8FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 4908 ---
75048543 05D8FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 05D8FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 05D8FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 4652 ---
75048543 05E8FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 05E8FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 05E8FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 4304 ---
75048543 05F8FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 05F8FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 05F8FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 3200 ---
75048543 0608FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 0608FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 0608FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 2808 ---
75BA10B4 061CFEF8 0001:000000B4 C:\WINDOWS\SYSTEM32\KERNELBASE.dll

--- Thread ID: 3548 ---
75BA10B4 0630FEA8 0001:000000B4 C:\WINDOWS\SYSTEM32\KERNELBASE.dll

--- Thread ID: 3168 ---
75046AEB 0648FE54 0001:00016AEB C:\WINDOWS\SYSTEM32\KERNEL32.DLL
72245315 0648FF70 0001:00004315 C:\WINDOWS\SYSTEM32\dsound.dll
722426E6 0648FF84 0001:000016E6 C:\WINDOWS\SYSTEM32\dsound.dll
75048543 0648FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 0648FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 0648FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 1812 ---
75046AEB 0660FDD0 0001:00016AEB C:\WINDOWS\SYSTEM32\KERNEL32.DLL
72242758 0660FF70 0001:00001758 C:\WINDOWS\SYSTEM32\dsound.dll
722426E6 0660FF84 0001:000016E6 C:\WINDOWS\SYSTEM32\dsound.dll
75048543 0660FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 0660FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 0660FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 3244 ---
75BA10B4 0674FEE0 0001:000000B4 C:\WINDOWS\SYSTEM32\KERNELBASE.dll
00462D43 0674FF78 0001:00061D43 C:\ProgramData\Battle.net\Client\Blizzard Launcher.1949\Blizzard Launcher.exe
74DA34C7 0674FF84 0001:000224C7 C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb706e5\MSVCR90.dll
75048543 0674FF90 0001:00018543 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
779EAC69 0674FFD4 0001:00059C69 C:\WINDOWS\SYSTEM32\ntdll.dll
779EAC3C 0674FFEC 0001:00059C3C C:\WINDOWS\SYSTEM32\ntdll.dll

--- Thread ID: 1008 ---
75046AEB 0688FF04 0001:00016AEB C:\WINDOWS\SYSTEM32\KERNEL32.DLL

--- Thread ID: 3596 ---
75BA10B4 0734FE48 0001:000000B4 C:\WINDOWS\SYSTEM32\KERNELBASE.dll

--- Thread ID: 2656 ---
75BA10B4 07A1FE48 0001:000000B4 C:\WINDOWS\SYSTEM32\KERNELBASE.dll

--- Thread ID: 4112 ---
75BA10B4 07B1FE48 0001:000000B4 C:\WINDOWS\SYSTEM32\KERNELBASE.dll

--- Thread ID: 3676 ---
75BA10B4 07C1FED0 0001:000000B4 C:\WINDOWS\SYSTEM32\KERNELBASE.dll

----------------------------------------
Stack Trace (Using DBGHELP.DLL)
----------------------------------------

Showing 20/20 threads...

--- Thread ID: 1336 [Current Thread] ---
722DA89B d3d9.dll <unknown symbol>+0 (0x016324D0,0x00000000,0x016296D8,0x01629860)
722DA677 d3d9.dll <unknown symbol>+0 (0x016324D0,0x016296D8,0x01629860,0x016299D0)
722D9FD3 d3d9.dll <unknown symbol>+0 (0x016296D8,0x00000000,0x00000000,0x00000000)
722DAF7F d3d9.dll <unknown symbol>+0 (0x01632310,0x0162D930,0x00000001,0x00000000)
722DC082 d3d9.dll Direct3DCreate9Ex+897 (0x0162D900,0x00000020,0x00000000,0x00000000)
722DBDD0 d3d9.dll Direct3DCreate9Ex+207 (0x00000000,0x0018B444,0x00000000,0x0018D50C)
722FF27C d3d9.dll Direct3DCreate9+46 (0x00000020,0x00000000,0x0018D50C,0x0018C734)
005D79CA Blizzard Launcher.exe <unknown symbol>+0 (0x00000000,0x00000000,0x0018D734,0xA1782A6D)
6506705D QtGui4.dll QWidget::qt_metacall+77 (0xC4D0DC39,0x00000034,0x0018FE88,0x0018D66C)
0045472E Blizzard Launcher.exe <unknown symbol>+0 (0x00000000,0x00000000,0x00000000,0x00000000)

--- Thread ID: 4876 ---
75BA119C KERNELBASE.dll Sleep+15 (0x00000064,0x00000000,0x030BBBE8,0x0159FF30)
004A8878 Blizzard Launcher.exe <unknown symbol>+0 (0x00000000,0x00000000,0x00000000,0x74DA3433)
004DD518 Blizzard Launcher.exe <unknown symbol>+0 (0x00000000,0x0159FF90,0x75048543,0x032D73E8)
74DA34C7 MSVCR90.dll endthreadex+216 (0x032D73E8,0x0159FFD4,0x779EAC69,0x032D73E8)
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x032D73E8,0xB2EAC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x74DA345E,0x032D73E8,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x74DA345E,0x032D73E8,0x00000000,0x91D3ACBD)

--- Thread ID: 1464 ---
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x015E15A8,0xB6FAC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x779B6EF8,0x015E15A8,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x779B6EF8,0x015E15A8,0x00000000,0x00000000)

--- Thread ID: 2864 ---
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x015E15A8,0xB61BC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x779B6EF8,0x015E15A8,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x779B6EF8,0x015E15A8,0x00000000,0x00000000)

--- Thread ID: 4248 ---
746A8599 mswsock.dll Tcpip4_WSHGetWildcardSockaddr+3524 (0x00000001,0x05B8FC38,0x05B8FD40,0x05B8FE48)
75930CCF WS2_32.dll select+325 (0x00000001,0x0000001F,0x05B8FD40,0x05B8FE48)
755D9120 WININET.dll Ordinal411+39516 (0x05B8FF90,0x75048543,0x015BAC10,0x05B8FFD4)
7557256B WININET.dll InternetOpenA+6260 (0x015BAC10,0x05B8FFD4,0x779EAC69,0x015BAC10)
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x015BAC10,0xB60BC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x7557255E,0x015BAC10,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x7557255E,0x015BAC10,0x00000000,0x00000000)

--- Thread ID: 3260 ---
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x015E15A8,0xB67BC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x779B6EF8,0x015E15A8,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x779B6EF8,0x015E15A8,0x00000000,0x00000000)

--- Thread ID: 4908 ---
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x015E15A8,0xB66BC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x779B6EF8,0x015E15A8,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x779B6EF8,0x015E15A8,0x00000000,0x00000000)

--- Thread ID: 4652 ---
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x015E15A8,0xB65BC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x779B6EF8,0x015E15A8,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x779B6EF8,0x015E15A8,0x00000000,0x00000000)

--- Thread ID: 4304 ---
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x00002000,0xB64BC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x779ABE37,0x00002000,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x779ABE37,0x00002000,0x00000000,0x00000000)

--- Thread ID: 3200 ---
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x0160B9F0,0xB5BBC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x746A74E5,0x0160B9F0,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x746A74E5,0x0160B9F0,0x00000000,0x00000000)

--- Thread ID: 2808 ---
75BA10B4 KERNELBASE.dll WaitForSingleObject+18 (0x00000510,0xFFFFFFFF,0xC2D4F6E9,0x00000000)
004D6A22 Blizzard Launcher.exe <unknown symbol>+0 (0x04BD6728,0x00000000,0x00000000,0x74DA3433)
004DD518 Blizzard Launcher.exe <unknown symbol>+0 (0x03324A08,0xB6E87E32,0x00000000,0x00000000)
74DA3433 MSVCR90.dll endthreadex+68 (0x00000000,0x00000000,0x00000000,0x00000000)

--- Thread ID: 3548 ---
75BA10B4 KERNELBASE.dll WaitForSingleObject+18 (0x00000528,0x000003E8,0x032DCC30,0x0054C7DB)
00462D43 Blizzard Launcher.exe <unknown symbol>+0 (0x000003E8,0x032DCC6C,0xC2F8F729,0x00000000)
0054C7DB Blizzard Launcher.exe <unknown symbol>+0 (0x00000000,0x033894E0,0x00000026,0x74DA34C7)
74DA34C7 MSVCR90.dll endthreadex+216 (0x00000000,0x06310000,0x004D8914,0x00000000)
74DA34C7 MSVCR90.dll endthreadex+216 (0x00000000,0x00000000,0x004D8B44,0x62616900)
004D8914 Blizzard Launcher.exe <unknown symbol>+0 (0x00000004,0x0000FFFF,0x000000B8,0x00000000)

--- Thread ID: 3168 ---
75046AEB KERNEL32.DLL WaitForMultipleObjects+25 (0x00000001,0x0648FE70,0x00000000,0xFFFFFFFF)
72245315 dsound.dll <unknown symbol>+0 (0x00000000,0x064C0A50,0x00000000,0x0648FF90)
722426E6 dsound.dll <unknown symbol>+0 (0x000005B4,0x0648FFD4,0x779EAC69,0x064C0A50)
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x064C0A50,0xB5FBC060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x7224268D,0x064C0A50,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x7224268D,0x064C0A50,0x00000000,0x0FFEFA83)

--- Thread ID: 1812 ---
75046AEB KERNEL32.DLL WaitForMultipleObjects+25 (0x00000001,0x0660FE20,0x00000000,0x000001F4)
72242758 dsound.dll <unknown symbol>+0 (0x00000000,0x064C0614,0x00000000,0x0660FF90)
722426E6 dsound.dll <unknown symbol>+0 (0x000005CC,0x0660FFD4,0x779EAC69,0x064C0614)
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x064C0614,0xB5D3C060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x7224268D,0x064C0614,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x7224268D,0x064C0614,0x00000000,0x00000000)

--- Thread ID: 3244 ---
75BA10B4 KERNELBASE.dll WaitForSingleObject+18 (0x00000520,0x00000BB8,0x032DCC30,0x00570533)
00462D43 Blizzard Launcher.exe <unknown symbol>+0 (0x00000000,0x0674FF90,0x75048543,0x03379D80)
74DA34C7 MSVCR90.dll endthreadex+216 (0x03379D80,0x0674FFD4,0x779EAC69,0x03379D80)
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x03379D80,0xB5C7C060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x74DA345E,0x03379D80,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x74DA345E,0x03379D80,0x00000000,0x00000000)

--- Thread ID: 1008 ---
75046AEB KERNEL32.DLL WaitForMultipleObjects+25 (0x00000002,0x03362978,0x00000000,0xFFFFFFFF)
67023887 QtCore4.dll QThread::start+823 (0x00000000,0x0688FF6C,0x671332E0,0x00000000)
74DA38B3 MSVCR90.dll initptd+352 (0x00000000,0xB67C7E36,0x00000000,0x00000000)
74DA32A3 MSVCR90.dll endthread+82 (0x00000000,0x00000000,0x00000000,0x00000000)

--- Thread ID: 3596 ---
75BA10B4 KERNELBASE.dll WaitForSingleObject+18 (0x00000638,0xFFFFFFFF,0x033BD530,0x0056E82D)
0047F88C Blizzard Launcher.exe <unknown symbol>+0 (0x04CEBE90,0xC3FCF78D,0x033BD530,0x033BD530)
0056E82D Blizzard Launcher.exe <unknown symbol>+0 (0xC3FCF761,0x00000000,0x04CEBE90,0x0734FF78)
00570964 Blizzard Launcher.exe <unknown symbol>+0 (0x00000000,0x00000000,0x00000000,0x00000000)

--- Thread ID: 2656 ---
75BA10B4 KERNELBASE.dll WaitForSingleObject+18 (0x000006F8,0xFFFFFFFF,0x0339E058,0x0056E82D)
0047F88C Blizzard Launcher.exe <unknown symbol>+0 (0x04CEBD28,0xC369F78D,0x0339E058,0x0339E058)
0056E82D Blizzard Launcher.exe <unknown symbol>+0 (0xC369F761,0x00000000,0x04CEBD28,0x07A1FF78)
00570964 Blizzard Launcher.exe <unknown symbol>+0 (0x00000000,0x00000000,0x00000000,0x00000000)

--- Thread ID: 4112 ---
75BA10B4 KERNELBASE.dll WaitForSingleObject+18 (0x00000714,0xFFFFFFFF,0x0339DF98,0x0056E82D)
0047F88C Blizzard Launcher.exe <unknown symbol>+0 (0x04CEB620,0xC379F78D,0x0339DF98,0x0339DF98)
0056E82D Blizzard Launcher.exe <unknown symbol>+0 (0xC379F761,0x00000000,0x04CEB620,0x07B1FF78)
00570964 Blizzard Launcher.exe <unknown symbol>+0 (0x00000000,0x00000000,0x00000000,0x00000000)

--- Thread ID: 3676 ---
75BA10B4 KERNELBASE.dll WaitForSingleObject+18 (0x000004FC,0x00007530,0x00000001,0x00000001)
6702417F QtCore4.dll QWaitCondition::wait+79 (0x03328700,0x00007530,0xA4F6CD58,0x0339E298)
670164DA QtCore4.dll QThreadPool::globalInstance+650 (0x00000000,0x00000000,0x74DA3433,0x06EC23E0)
6702353D QtCore4.dll QThread::setPriority+349 (0x00000000,0x07C1FF90,0x75048543,0x04D9D400)
74DA34C7 MSVCR90.dll endthreadex+216 (0x04D9D400,0x07C1FFD4,0x779EAC69,0x04D9D400)
75048543 KERNEL32.DLL BaseThreadInitThunk+14 (0x04D9D400,0xB472C060,0x00000000,0x00000000)
779EAC69 ntdll.dll RtlInitializeExceptionChain+133 (0x74DA345E,0x04D9D400,0xFFFFFFFF,0x77A61D86)
779EAC3C ntdll.dll RtlInitializeExceptionChain+88 (0x74DA345E,0x04D9D400,0x00000000,0xD84F8959)

----------------------------------------
Loaded Modules
----------------------------------------

DBG-MODULE<00330000 00045000 "phonon4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1298385592>
DBG-MODULE<00400000 010a9000 "Blizzard Launcher.exe" "Launcher.pdb" 0 {7b274c74-fa32-4085-b445dd714926c6ea} 1 1354145166>
DBG-MODULE<014F0000 0001f000 "RTSSHooks.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1338841399>
DBG-MODULE<017A0000 0000a000 "qgif4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1301564188>
DBG-MODULE<017C0000 0000b000 "qico4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1301564221>
DBG-MODULE<03040000 00033000 "qjpeg4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1301564182>
DBG-MODULE<033D0000 0003a000 "qmng4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1301564196>
DBG-MODULE<049D0000 00048000 "qtiff4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1301564216>
DBG-MODULE<10000000 00a5d000 "QtWebKit4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1298394800>
DBG-MODULE<61000000 00056000 "QtXml4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1298383793>
DBG-MODULE<64000000 000f2000 "QtNetwork4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1298383887>
DBG-MODULE<65000000 007d2000 "QtGui4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1298384766>
DBG-MODULE<67000000 00234000 "QtCore4.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1298383781>
DBG-MODULE<713D0000 00e6e000 "nvd3dum.dll" "nvd3dum.pdb" 0 {d3932fe2-a14c-4fdf-8271843cbdfca2d1} 1 1356763497>
DBG-MODULE<72240000 00084000 "dsound.dll" "dsound.pdb" 0 {35aaea83-6e95-48d4-a3e5694b2d172ade} 2 1343267596>
DBG-MODULE<722D0000 001b5000 "d3d9.dll" "d3d9.pdb" 0 {b48e2dde-4f58-41ec-99dcddb42d63728d} 2 1343269109>
DBG-MODULE<72490000 0008e000 "MSVCP90.dll" "msvcp90.i386.pdb" 0 {61decda9-0ad1-4694-b729494c7028f5bb} 1 1341022332>
DBG-MODULE<72600000 00054000 "AUDIOSES.DLL" "AudioSes.pdb" 0 {05091ab4-13c5-4578-a49fe9a18ff01a47} 2 1343260072>
DBG-MODULE<72660000 00119000 "PROPSYS.dll" "propsys.pdb" 0 {e025c9f0-90c0-4b01-840b09f5bb180636} 2 1343259670>
DBG-MODULE<72920000 0004d000 "MMDevApi.dll" "MMDevAPI.pdb" 0 {1f644d3b-005d-4896-a69816868de10549} 2 1343260430>
DBG-MODULE<72D70000 0003f000 "POWRPROF.dll" "powrprof.pdb" 0 {76e8eee7-032a-40d6-b0bc176f66868150} 2 1343261246>
DBG-MODULE<72E50000 000d9000 "DDRAW.dll" "ddraw.pdb" 0 {9a5d280a-7946-44a6-b30cab2c910af107} 2 1343259964>
DBG-MODULE<72F30000 00007000 "rasadhlp.dll" "rasadhlp.pdb" 0 {cfb6da4d-8af7-4e21-8b1a176495459657} 2 1343261315>
DBG-MODULE<72F40000 0003f000 "fwpuclnt.dll" "fwpuclnt.pdb" 0 {47bbeef9-5312-49af-a1c9067103747875} 2 1343260415>
DBG-MODULE<72F80000 00021000 "mdnsNSP.dll" "mdnsNSP.pdb" 0 {8267e622-8148-4b38-bbfd62e46e687799} 1 1314769484>
DBG-MODULE<72FB0000 00075000 "DNSAPI.dll" "dnsapi.pdb" 0 {7802f6f4-4776-40c2-b580feb0dc303004} 2 1343261469>
DBG-MODULE<73050000 00270000 "AcLayers.DLL" "AcLayers.pdb" 0 {f3828240-f407-426c-aa7572b13529ae26} 2 1343263915>
DBG-MODULE<73510000 001f7000 "COMCTL32.dll" "comctl32.pdb" 0 {07bd248f-3b82-4c49-92d41c11e95c52b1} 2 1343258981>
DBG-MODULE<73710000 00129000 "dbghelp.dll" "dbghelp.pdb" 0 {af7c5af4-ec13-4cc3-8e6518b3c6cc497b} 1 1343260746>
DBG-MODULE<73870000 00083000 "winhttp.dll" "winhttp.pdb" 0 {f995c71f-5361-4cd6-85a19f8c3d1beeae} 2 1343260302>
DBG-MODULE<73950000 0000e000 "sfc_os.DLL" "sfc_os.pdb" 0 {6a37d2c1-ca68-4e16-bd515b69586c4df2} 2 1343269768>
DBG-MODULE<73960000 00013000 "MPR.dll" "mpr.pdb" 0 {b46ffe8d-415e-4598-af062fcb1548a9ba} 2 1343261573>
DBG-MODULE<73980000 00019000 "dwmapi.dll" "dwmapi.pdb" 0 {54aeb311-29d6-41dc-842507571d03907d} 2 1343261087>
DBG-MODULE<73A00000 000a7000 "apphelp.dll" "apphelp.pdb" 0 {d22800d6-69ac-42ed-af58aa0f9cac461a} 2 1343269704>
DBG-MODULE<73BC0000 00009000 "Secur32.dll" "secur32.pdb" 0 {59c76048-ff9d-45d1-9ca082fe9e7369f7} 2 1343261570>
DBG-MODULE<73BE0000 00003000 "sfc.dll" "sfc.pdb" 0 {0e9af998-f8a0-4c49-b49cff3dabfb2303} 1 1343270442>
DBG-MODULE<73BF0000 00088000 "uxtheme.dll" "wuxtheme.pdb" 0 {52a73d45-b4a2-4665-ae7747b1baa98a22} 2 1352339809>
DBG-MODULE<73E70000 00007000 "DCIMAN32.dll" "dciman32.pdb" 0 {f7c1e664-c058-48e6-beca55d28b014684} 2 1352346799>
DBG-MODULE<73EE0000 00008000 "WINNSI.DLL" "winnsi.pdb" 0 {356fad7c-215d-487e-9eb99702d327b20a} 2 1343261526>
DBG-MODULE<740A0000 00022000 "IPHLPAPI.DLL" "iphlpapi.pdb" 0 {5ecab5b2-8a7c-415f-b94a83efdb13fc1d} 2 1343261508>
DBG-MODULE<746A0000 0004a000 "mswsock.dll" "mswsock.pdb" 0 {6d2ea7d4-fb1a-4420-9f21ff449924956e} 2 1343261471>
DBG-MODULE<74780000 00011000 "profapi.dll" "profapi.pdb" 0 {5505dea6-79e4-44fe-94ca4f22d033f3e0} 2 1343261512>
DBG-MODULE<747A0000 00075000 "SHCORE.DLL" "shcore.pdb" 0 {8302589e-c8cf-4d31-bc6d8ea253b88a87} 2 1343259960>
DBG-MODULE<74820000 0002a000 "WINMMBASE.dll" "winmmbase.pdb" 0 {5ae7685f-8fc0-4fcf-8fdef3c4e2b8d9f2} 2 1343260515>
DBG-MODULE<74850000 00021000 "WINMM.dll" "winmm.pdb" 0 {eb165dbe-c764-481d-8e62ffe7705917e2} 2 1343260289>
DBG-MODULE<74D80000 000a3000 "MSVCR90.dll" "msvcr90.i386.pdb" 0 {13b9b7a0-cd5c-4f7b-a7726ffd9484f730} 1 1341022323>
DBG-MODULE<74F20000 00060000 "WINSPOOL.DRV" "winspool.pdb" 0 {53270fd9-0580-4bca-943766b46f29ac85} 2 1343259173>
DBG-MODULE<74F80000 00008000 "VERSION.dll" "version.pdb" 0 {a75ea159-aa44-4a43-a4c2c33243648100} 2 1343269600>
DBG-MODULE<74F90000 00051000 "bcryptPrimitives.dll" "bcryptprimitives.pdb" 0 {f2fe7026-a208-488a-8e7011f58bb56737} 2 1343261415>
DBG-MODULE<74FF0000 00009000 "CRYPTBASE.dll" "cryptbase.pdb" 0 {4bf88bbd-c958-4952-87d555462135e7e4} 2 1343270146>
DBG-MODULE<75000000 0001c000 "SspiCli.dll" "wsspicli.pdb" 0 {e5fe3f51-c679-4cd1-afb5253892ad2024} 1 1343261510>
DBG-MODULE<75020000 00130000 "KERNEL32.DLL" "wkernel32.pdb" 0 {cfaca818-ec33-4a5e-ad707cd86c847b4a} 1 1343269158>
DBG-MODULE<75170000 00046000 "CFGMGR32.dll" "cfgmgr32.pdb" 0 {2d46dd2c-4268-4ab1-8707b7ff033b1e7e} 2 1343261451>
DBG-MODULE<751C0000 00121000 "urlmon.dll" "urlmon.pdb" 0 {c9d664aa-7880-4788-ba0c707b807f9623} 2 1352339041>
DBG-MODULE<75470000 0001e000 "DEVOBJ.dll" "devobj.pdb" 0 {62264311-bf50-4c6e-bcab2190794c86c8} 2 1343261125>
DBG-MODULE<75490000 000ac000 "RPCRT4.dll" "wrpcrt4.pdb" 0 {2a2f466f-da54-4a69-b0ee1826e600c98b} 2 1343261442>
DBG-MODULE<75540000 001b9000 "WININET.dll" "wininet.pdb" 0 {1a6c6b4b-6850-4a85-9bfb236e3bfc6942} 2 1352339206>
DBG-MODULE<75700000 000b1000 "msvcrt.dll" "msvcrt.pdb" 0 {bfad44ad-f12e-4732-ac56efe1e229e84e} 2 1343270418>
DBG-MODULE<757C0000 00034000 "sechost.dll" "sechost.pdb" 0 {823b1d94-35ad-454a-93f0d33eba55bddd} 2 1343261406>
DBG-MODULE<75800000 00089000 "COMDLG32.dll" "comdlg32.pdb" 0 {e881db56-e9fa-4ca5-99c3fe58ec775307} 2 1343262317>
DBG-MODULE<758F0000 00020000 "IMM32.DLL" "wimm32.pdb" 0 {56117138-f63b-4d8b-9cd2687678c4abd8} 2 1343269647>
DBG-MODULE<75910000 00008000 "NSI.dll" "nsi.pdb" 0 {484655dc-98b6-4587-90c0aeebeda1a4b3} 2 1343270431>
DBG-MODULE<75920000 00050000 "WS2_32.dll" "ws2_32.pdb" 0 {cedcade0-a443-4199-901877c80708632f} 2 1343261466>
DBG-MODULE<75990000 00006000 "PSAPI.DLL" "psapi.pdb" 0 {cc0d56ea-73bb-400b-a4f563994207d3ad} 2 1343261574>
DBG-MODULE<759C0000 00119000 "ole32.dll" "ole32.pdb" 0 {d0c3bddd-4add-4e87-b2b5e803303b8d77} 2 1343259360>
DBG-MODULE<75BA0000 000a6000 "KERNELBASE.dll" "wkernelbase.pdb" 0 {cae00564-3306-4b78-937d9022b20fa110} 2 1343269935>
DBG-MODULE<75C50000 00116000 "USER32.dll" "wuser32.pdb" 0 {10c08b90-e870-4272-b31fbfeea79a4ea9} 2 1343260966>
DBG-MODULE<75D70000 001a0000 "iertutil.dll" "iertutil.pdb" 0 {601d6301-8dcb-4725-8c9a5e8afc8ec91f} 2 1352344590>
DBG-MODULE<75F10000 000fd000 "GDI32.dll" "wgdi32.pdb" 0 {382286d1-7c1c-4b8b-8f44066b8fafc325} 2 1343261560>
DBG-MODULE<76010000 000dc000 "MSCTF.dll" "msctf.pdb" 0 {5a1156b2-4a6e-49b2-88bba71b439f1cbf} 2 1343260693>
DBG-MODULE<760F0000 001af000 "SETUPAPI.dll" "setupapi.pdb" 0 {f9f6cce0-06f0-4fb3-875fe996b409fd1b} 2 1343258891>
DBG-MODULE<762A0000 00136000 "combase.dll" "combase.pdb" 0 {67aa6bfd-161b-4a75-af20e86322b1e1d1} 2 1343260760>
DBG-MODULE<763E0000 00040000 "SHLWAPI.dll" "shlwapi.pdb" 0 {57afc6f8-b7f0-4747-8b6747b7cf2a0097} 2 1343258799>
DBG-MODULE<76420000 00074000 "clbcatq.dll" "CLBCatQ.pdb" 0 {4d406cbb-cc38-4a06-843050f51cb1dae8} 2 1343259106>
DBG-MODULE<764A0000 0008b000 "OLEAUT32.dll" "oleaut32.pdb" 0 {3f945ad8-077d-467b-b347d42722f64223} 2 1343261289>
DBG-MODULE<766C0000 000ae000 "ADVAPI32.dll" "advapi32.pdb" 0 {de98cb02-f0e5-43c6-ab86b0e9512e9c71} 2 1343269009>
DBG-MODULE<76770000 010c5000 "SHELL32.dll" "shell32.pdb" 0 {96668963-cab4-48fa-9e17a47e1094671d} 2 1343258974>
DBG-MODULE<77840000 00087000 "comctl32.dll" "comctl32v582.pdb" 0 {323fcfae-1963-4746-81425e1bf5079024} 2 1343268871>
DBG-MODULE<77990000 00157000 "ntdll.dll" "wntdll.pdb" 0 {ec83d8df-5559-46e0-b630133ebd979266} 2 1343270522>

----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 00000000)

00000000: <can't read from this address>

Stack: 1024 bytes starting at (ESP = 00189EEC)

00189EEC: 9B A8 2D 72 01 00 00 00 04 9F 18 00 00 00 00 00 ..-r............
00189EFC: D8 96 62 01 D0 24 63 01 06 00 00 00 00 00 00 00 ..b..$c.........
00189F0C: 24 9F 18 00 04 00 00 00 00 00 00 00 38 9F 18 00 $...........8...
00189F1C: E9 98 70 75 E0 96 62 01 00 00 00 00 31 67 BB 75 ..pu..b.....1g.u
00189F2C: 00 00 00 00 47 00 00 00 E0 96 62 01 A4 AB 18 00 ....G.....b.....
00189F3C: 77 A6 2D 72 D0 24 63 01 00 00 00 00 D8 96 62 01 w.-r.$c.......b.
00189F4C: 60 98 62 01 D0 99 62 01 00 00 00 00 00 00 00 00 `.b...b.........
00189F5C: 00 00 00 00 A4 AD 18 00 80 AD 18 00 90 AD 18 00 ................
00189F6C: 00 00 00 00 00 00 00 00 D0 24 63 01 D0 99 62 01 .........$c...b.
00189F7C: F8 F4 C6 04 20 F8 21 67 03 00 00 00 00 00 00 00 .... .!g........
00189F8C: 02 00 00 00 01 00 00 00 00 00 00 00 C0 3E BE 04 .............>..
00189F9C: 33 00 00 00 01 00 00 00 54 F7 21 67 D8 87 F1 06 3.......T.!g....
00189FAC: 78 80 EF 06 00 00 00 00 A0 DF F0 06 00 00 00 00 x...............
00189FBC: DD 66 78 A1 AC A0 18 00 F4 9F 18 00 00 A0 18 00 .fx.............
00189FCC: 5C 3B 02 67 27 00 00 00 6C 92 2F A3 10 00 00 00 \;.g'...l./.....
00189FDC: 00 00 00 00 E8 9F 18 00 36 C6 F7 75 E3 09 01 FD ........6..u....
00189FEC: 57 00 00 00 01 00 00 00 14 A6 18 00 9C 35 52 65 W............5Re
00189FFC: FF FF FF FF 8F 09 00 00 00 00 0A 00 8F 09 0A CB ................
0018A00C: 57 00 00 00 F8 F4 C6 04 8B C9 2C 65 02 00 00 00 W.........,e....
0018A01C: 24 A7 18 00 D8 BE 18 00 20 A1 CF 04 3D 5F 78 A1 $....... ...=_x.
0018A02C: E8 AC 18 00 F8 F4 C6 04 20 A1 CF 04 AC C9 2C 65 ........ .....,e
0018A03C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A04C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A05C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A06C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A07C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A08C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A09C: 01 00 00 00 CC A0 18 00 60 98 62 01 00 00 00 00 ........`.b.....
0018A0AC: 38 AF 18 00 00 00 00 00 50 DC 2D 03 00 00 00 00 8.......P.-.....
0018A0BC: D0 99 62 01 00 00 00 00 02 09 00 00 00 05 30 03 ..b...........0.
0018A0CC: 80 AD 18 00 88 AD 18 00 F8 AF 18 00 00 00 00 00 ................
0018A0DC: 00 00 00 00 00 00 00 00 A4 AD 18 00 90 AD 18 00 ................
0018A0EC: 00 00 00 00 00 00 00 00 D8 96 62 01 00 A5 18 00 ..........b.....
0018A0FC: 18 A1 18 00 00 00 00 00 19 5E 78 A1 DC 2D FE 06 .........^x..-..
0018A10C: 00 00 00 00 00 00 00 00 6E 00 76 00 64 00 33 00 ........n.v.d.3.
0018A11C: 64 00 75 00 6D 00 2E 00 64 00 6C 00 6C 00 00 00 d.u.m...d.l.l...
0018A12C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A13C: 00 00 00 00 00 00 00 00 00 00 00 00 28 00 00 00 ............(...
0018A14C: 00 00 5A 01 06 00 00 00 00 00 00 00 00 00 00 00 ..Z.............
0018A15C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A16C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A17C: 00 00 00 00 6C A3 18 00 04 A2 18 00 34 00 00 C0 ....l.......4...
0018A18C: C0 A1 18 00 6C 44 9E 77 71 44 9E 77 74 9E AB B3 ....lD.wqD.wt...
0018A19C: 04 A2 18 00 6C A3 18 00 34 00 00 C0 98 A1 18 00 ....l...4.......
0018A1AC: D8 0E 9D 77 0C A3 18 00 F2 35 A7 77 6C E2 2E C4 ...w.....5.wl...
0018A1BC: FE FF FF FF 71 44 9E 77 3E F3 BA 75 34 00 00 C0 ....qD.w>..u4...
0018A1CC: 02 00 00 00 00 00 00 00 4B F3 BA 75 CC A2 18 00 ........K..u....
0018A1DC: 90 01 00 00 F8 A2 18 00 2C A3 18 00 30 00 00 00 ........,...0...
0018A1EC: F0 A2 18 00 02 00 00 00 6C A3 18 00 00 00 00 00 ........l.......
0018A1FC: 00 00 00 00 90 01 00 00 20 2C 2B 00 00 00 00 00 ........ ,+.....
0018A20C: 40 28 2B 00 00 00 00 00 75 00 2C 00 20 00 31 00 @(+.....u.,. .1.
0018A21C: 32 00 20 00 4A 00 75 00 6C 00 20 00 32 00 30 00 2. .J.u.l. .2.0.
0018A22C: 31 00 32 00 20 00 31 00 39 00 3A 00 31 00 39 00 1.2. .1.9.:.1.9.
0018A23C: 00 00 5A 01 F8 EA 60 01 00 00 00 00 54 00 00 00 ..Z...`.....T...
0018A24C: 6C 00 6C 00 00 00 30 00 F8 EA 60 01 1E 00 11 00 l.l...0...`.....
0018A25C: 08 E5 5D 01 A0 E7 60 01 00 00 00 00 84 A2 18 00 ..]...`.........
0018A26C: 89 F4 9D 77 CC A2 18 00 02 00 00 00 00 00 00 00 ...w............
0018A27C: 40 A3 18 00 40 A3 18 00 98 A2 18 00 B1 77 9E 77 @...@........w.w
0018A28C: 00 00 5A 01 00 00 00 00 00 EB 60 01 A8 A2 18 00 ..Z.......`.....
0018A29C: 02 00 00 00 02 00 00 00 1C A3 18 00 CD A2 BB 75 ...............u
0018A2AC: 00 00 00 00 D4 A2 BB 75 57 05 CF B1 6C A3 18 00 .......uW...l...
0018A2BC: 04 00 00 00 D0 24 63 01 13 00 14 00 E4 B1 2D 72 .....$c.......-r
0018A2CC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0018A2DC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

------------------------------------------------------------------------------

======================================================================
Hardware/Driver Information:
Processor: 0x9
Page Size: 4096
Min App Address: 0x10000
Max App Address: 0xfffeffff
Processor Mask: 0xf
Number of Processors: 4
Processor Type: 8664
Allocation Granularity: 65536
Processor Level: 6
Processor Revision: 5895
Os Version: 6.2
Os Service Pack: 0.0
Os Bit Size: 64

Percent memory used: 34
Total physical memory: 4293185536
Free Memory: 2826567680
Page file: 10584641536
Total virtual memory: 2147352576
Avatar of Omrakos
Omrakos		crash at start(4)January-16-2013 5:28 PM PST (10 years ago) Go to Blizzard forum post
Xipton,

What steps if any have you tried so far to resolve it?

If you haven't tried anything yet, could you try what's described in the following two articles please?

https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

If that doesn't help, Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.
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