Avatar of Glaxal #1681
Glaxal #1681
Old account cant reactivate cdkey(1)Category: Technical SupportMay-13-2013 8:55 PM PDT (10 years ago) Go to Blizzard forum post
So i bought D3 when it came out, played for a while had a few characters. I tried logging back in after a while of not playing the game, to find out i needed to recreate the account due to the other being deleted? (i'm guess blizzard does this after a while of inactivity) . I've had the same email address however when i try and put the cd key in to give myself full game status it says its already been claimed. (which i claimed when i first got the game). My issue is not that i lost all my characters, i just want to play the game again, however it would seem that i need to buy a new cd key to do so at this point. Which i will not do, i paid $60 for the game and im not doing it again. But can blizzard see that i was once registered with my email that was deleted, and reactivate this somehow?
Avatar of Natryndon
Natryndon
Old account cant reactivate cdkey(4)May-14-2013 7:01 AM PDT (10 years ago) Go to Blizzard forum post
Yeah, we don't really delete Battle.net accounts, especially not ones with actual game accounts attached. Your account will still exist, you just need to regain access to it.

You should be able to use the account recovery webform for this, but if you have any issues you can contact the account support team directly using the contact details that Meteorblade kindly provided for you above.
Avatar of Tailyda
Tailyda
Old account cant reactivate cdkey(10)May-14-2013 11:36 AM PDT (10 years ago) Go to Blizzard forum post
Glad to see you got things sorted Glaxal. :)

Don't forget that you can send feedback of a job well done to our CSFeedbackEU@blizzard.com e-mail address. :)
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