 | Help with a Diablo III Phishing Email(1) | Category: Technical SupportJanuary-2-2013 12:39 PM PST (10 years ago)  |
| I recently received the following email, it has all the usual hallmarks of a phishing site but I clicked on it anyways because I panicked and apparently my account had been recently locked (not sure what was behind this, but it was potentially my fault for trying to log in to a different computer.) I've managed to unlock my account since then but now need to make sure I am in no danger of being hacked or scammed. I just want to be extra careful that nothing is wrong with my account or with my computer. Can someone verify that this truly is a fake email, and if it is what I can do to protect myself (I have already changed my Blizzard password and I am currently running a full system scan for key loggers or trojans or what have you.) The email I received is as follows: Greetings! It has come to our attention that you are trying to sell your personal Diablo III account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by Blizzard Entertainment's employees. If you wish to not get your account suspended you should immediately verify your account ownership. Please open this connection: https://us.battle.net/login/en?ref=http%3A%2F%2Feu.battle.net%2Fwow%2Fen%2Findex&app=com-wow If your account passes the check successfully, we will send this package of dynamic Battle.net Mobile Authenticator to you in the form of e-mail. In 3 days after you receiving the e-mail, if you don't submit your information, we have right to freeze your account, every player is obligated to protect the safety of the account. You must work together with us to be determined to crack down all the behaviors of destroying games. If you had already authenticator your account, please disregard this automatic notification. Regards, Account Administration Team Diablo III , Blizzard Entertainment 2013 Thank you for your time. | ||
 | Help with a Diablo III Phishing Email(2) | January-2-2013 1:13 PM PST (10 years ago) |
| Superunknown, Yes, it's a phishing email. I'd recommend changing the Battle.net account password again but I'd do it from another PC you've never connected to Battle.net from before. Ideally one that's been scanned already for malware/trojans. You'll want to make sure you don't use the same password for the Battle.net account as you do for the email account too. I'd also strongly recommend obtaining an authenticator for the account. On top of all that, I don't see that you even have Diablo III on this posting account? That right there should have been a major clue that the email was a fake assuming this is the account you're talking about. | ||
