| Unable to "Send to Stash" on ring [Video](1) | Category: Technical SupportDecember-26-2012 9:57 AM PST (10 years ago) ![]() | |
| There's a ring on my auction house, order 1238377492 called The Chamber and it won't go to my stash no matter what I try. I've tried logging out and logging in, clearing space, everything I can think of. I made a video showing it: http://screenr.com/rdW7 I tried posting in the Bug Report section, and I tried opening up a ticket to no avail: http://us.battle.net/d3/en/forum/topic/7415462850 | ||
| Unable to "Send to Stash" on ring [Video](2) | December-26-2012 12:52 PM PST (10 years ago) ![]() | |
| livejamie, You'll need to wait for a response to your support ticket as we're unable to help with auction house transactions in the forums. | ||
| Unable to "Send to Stash" on ring [Video](7) | December-27-2012 1:46 PM PST (10 years ago) ![]() | |
| livejamie, I see you were able to submit a ticket for the issue already. I'd suggest reopening it and asking them to escalate it. You might tell them this is not a PayPal issue but one with the auction house instead. Our records do show the item was claimed 12-18-2012 at 17:53:31 but it's also still listed as "claimable" so something's odd with the transaction. I also could not find the ring in your inventory though if it had been traded to another player, I wouldn't be able to see that. | ||
| Unable to "Send to Stash" on ring [Video](9) | December-27-2012 2:25 PM PST (10 years ago) ![]() | |
| livejamie, Keep trying via the ticketing system. There's nothing I can do in the forums. They can escalate your ticket to have the transaction investigated. | ||
| Unable to "Send to Stash" on ring [Video](12) | December-28-2012 11:57 AM PST (10 years ago) ![]() | |
| livejamie, This is not the Bug Report forum listed in the article. As I've said, we can not do anything for auction house transactions in this forum. | ||
