Avatar of Zaphir
			#431
Zaphir #431
Can't access my account(1)Category: Technical SupportJanuary-3-2013 12:22 AM PST (10 years ago) Go to Blizzard forum post
Hello Sir,

Please help with my account, i wasn't able to play diablo for a long time.

And just a while ago, i was try to access my account in diablo, but i have no luck on accessing it.. it always fails to authenticate.

Hope you could fix it

tnx
Avatar of Omrakos
Omrakos
Can't access my account(2)January-3-2013 12:53 PM PST (10 years ago) Go to Blizzard forum post
Zaphir,

Could you try what's described in the following two articles please?

https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

I've issued a reset to the account which may help as well.
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