 | Failed to escrow funds. Reason unknown.(1) | Category: Technical SupportDecember-26-2012 4:49 PM PST (10 years ago)  |
| I've been having errors all day and it's getting to the point where I don't want to play this game anymore. I have 2 open tickets and there hasn't been a response there for over 6 hours. I have also tried to add funds from my GF's credit card and it tells me I need to contact customer support. I have tried calling and it says the queue is full. I am tired of this! The error I'm getting for purchases now is "Failed to escrow funds. Reason unknown. (1000010417).", and it's been happening since I contacted customer support with my issues about not receiving items I purchased 2 days ago. I have a feeling they blocked me from purchasing anything more until they can sort out their mess. Please help me! | ||
 | Failed to escrow funds. Reason unknown.(2) | December-26-2012 5:13 PM PST (10 years ago) |
| antlovejoy, You'll need to wait for a response to your ticket as I'm afraid we can't do anything for an account issue like this in the forums. | ||
| Failed to escrow funds. Reason unknown.(4) | December-26-2012 5:27 PM PST (10 years ago) |
| antlovejoy, That's the only outlet for account-related support. They have escalation processes they can follow depending on the situation. The primary reason I can't do anything for you is because the first thing we do in any case like this is establish you're the actual owner which requires identifying information from you, which can't be done in a public forum. All I can help with in here is tech issues related to your computer and the game client. | ||
| Failed to escrow funds. Reason unknown.(7) | December-26-2012 6:35 PM PST (10 years ago) |
| cathaferz, There haven't been 50,000 threads. Locked threads are locked due to people making repeat posts about an issue that's already been addressed or posting in a very non-constructive manner. | ||
