 | Need help , can't install diablo3(1) | Category: Technical SupportJanuary-2-2013 12:22 PM PST (10 years ago)  |
| Yesterday morning diablo 3 was running fine leave for a few hours come home start my computer and double click on the D3 shortcut I get the hour glass near my mouse pointer for about 30 seconds but then nothing loads , uninstalled tried to reinstall and the same thing happens , click all the propper buttons to install get the hourglass near mouse pointer for 30 seconds and then it goes away and nothing loads | ||
 | Need help , can't install diablo3(2) | January-2-2013 12:34 PM PST (10 years ago) |
| Chewmasta, There's not really much to go on here but could you try what's described in the following two articles please and see if that lets it install afterwards? https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS could | ||
| Need help , can't install diablo3(4) | January-2-2013 1:14 PM PST (10 years ago) |
| Chewmasta, Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. | ||
| Need help , can't install diablo3(6) | January-2-2013 6:02 PM PST (10 years ago) |
| Chewmasta, "Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)" See if updating to Service Pack 1 makes the message go away. Alternatively, you can probably just hit escape to bypass the warning. | ||
