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			#1213
avayorn #1213
i cant log in to my account(1)Category: Technical SupportDecember-24-2012 9:19 AM PST (10 years ago) Go to Blizzard forum post
Greetings,

This notice is being sent to inform you that we were unable to successfully complete your recent purchase on the Blizzard Store. The charge for that item on your order was not finalized.

Since we could not fully authorize this item’s purchase, it has now been deactivated. If it was applied to a play account, it will no longer appear, and the account will be left in the state it was in previously.

For any questions about Blizzard orders or your Blizzard Account, please find the contact information for our Blizzard Billing and Account Services department at http://us.battle.net/support/en/article/contact

We thank you for your patronage and your patience in this matter.

Regards,

Customer Service
Blizzard Entertainment
http://us.battle.net/en/

i have put the payment back in so unban my account thank you
Avatar of Omrakos
Omrakos
i cant log in to my account(4)December-24-2012 2:01 PM PST (10 years ago) Go to Blizzard forum post
Banks,

The system detected a change in access patterns probably due to your upgrade if it consisted of new hardware. A password reset notice was sent to the registered email address. You need to follow the instructions in that email, that's all.
Avatar of Omrakos
Omrakos
i cant log in to my account(10)December-25-2012 11:57 AM PST (10 years ago) Go to Blizzard forum post
eNigmatic,

Unfortunately, I can't do much of anything regarding account-related issues here in a public forum. I've issued a reset to it in hopes it helps with your current issue, but if it doesn't, you'll need to wait for a response to your open support ticket.
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