Avatar of Celestialray #2190
Celestialray #2190
Game freeze(1)Category: Technical SupportApril-14-2013 6:58 AM PDT (10 years ago) Go to Blizzard forum post
It has been a while since I have those problems. Sometimes, under no specific circumstances, my game freezes and I can't do anything to prevent this.

There are 2 separate issues:

1. When I try to drop an unwanted item from the inventory. This doesn't always happen. I can avoid this if I open my inventory and hover the cursor over the items I want to drop.

This is a thread that describes the issue in detail: http://eu.battle.net/d3/en/forum/topic/6297800119

We didn't receive any help there either.

2. When I just simply play the game. I run around and my fps drops. Can't do anything to prevent it.

In the first case, if I wait about 1 minute, it may unfreeze but is followed by a disconnect since my client was not responding to the server. In the second case, the game never unfreezes.

Here is the d2debug.txt: http://pastebin.com/yQC7E73U

Please help us with this issue. The game is not playable most of the time.
Avatar of Lurdlespor
Lurdlespor
Game freeze(21)June-27-2013 3:04 AM PDT (9 years ago) Go to Blizzard forum post
Hello,

I'm sorry but without detailed diagnostic information there isn't anything specific we can advise.

So can I please ask those of you experiencing freezing issues to post DxDiag reports:
battle.net/support/article/obtaining-system-files-301772

This'll give us more info to look into the issues you're experiencing. Thanks.
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