Avatar of Believer #2720
Believer #2720
Graphics error: Click to retry creating D3D device.(1)Category: Technical SupportMarch-30-2013 8:46 AM PDT (10 years ago) Go to Blizzard forum post
Hello, today I became one of a lot of lucky people who have this error. I was playing D3 and when I wanted to minimalize the game with Alt + Tab, then that error showed. That was the first time, when I met with any problems after minimalizing the game. After that I was trying to click ok, and restarting the launcher. After 15 minutes I was able to play the game again, but when I closed the game, then the error showed again and now I can't play D3. I was thinking, that I'll find a solution od D3 Forum, without results. Editing and deleting D3Prefs.txt didn't help. My GPU is Radeon H 7800 and I couldn't find it on supported or unsupported GPUs, I think, that because it's pretty new card. Can anyone help me with that problem?
Avatar of Lurdlespor
Lurdlespor
Graphics error: Click to retry creating D3D device.(2)March-30-2013 10:01 AM PDT (10 years ago) Go to Blizzard forum post
Hello,

Can you make sure you have the latest drivers for your graphics adapter, then try the game again?

We've got an article here about finding the latest drivers:
battle.net/support/article/driverupdates

If you need any help with that, just post a Dxdiag report, we'll be able to look into it from there:
battle.net/support/article/request-for-system-files-dxdiag-msinfo-and-error-reports
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