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			#1322
fttk2006 #1322
how to get back sold item..(1)Category: GeneralNovember-1-2012 3:50 PM PDT (10 years ago) Go to Blizzard forum post
sold to vender and i log out....
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Lylirra
how to get back sold item..(6)November-1-2012 6:39 PM PDT (10 years ago) Go to Blizzard forum post
While the buyback option is a great tool for recovering items sold to a vendor, it will only display the 12 most recently-sold items and will clear out whenever your character leaves a game. As other players have noted, sold items that no longer appear on the Buyback tab are no longer available and cannot be recovered. (You can learn a bit more about our restoration policy for Diablo III here.)

I know it sucks to lose something you were intending to sell on the auction house or even wear yourself, but there are many, many items to be found in Diablo III. Who knows, though? Maybe an even better item will drop for you soon! :)
[Post edited one time, last edit by Lylirra at November-6-2012 6:28 PM PST (10 years ago)]
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Lylirra
how to get back sold item..(14)November-1-2012 8:04 PM PDT (10 years ago) Go to Blizzard forum post
Posted by: Fyle

How about having the QA team work on a fix for this ? Something like an item lock players have been suggesting. Selling an item to a vendor thats worth millions is the players mistake for the most part, however, there should be some safety guard against it. Its just wrong when it happens.


The safeguard is the Buyback tab itself. We wouldn't have added the feature if not for the understanding that mistakes sometimes happen. Even so, there is a certain level of responsibility on the player when it comes to managing your inventory, and it's always a good idea to use caution whenever selling items to a vendor.

That said, I'm happy to relay on the feedback regarding a larger Buyback tab. We've actually already discussed the possibility of adding in some sort of "item-lock" system and, while we still feel that players should be mindful of what they're selling or have sold to a vendor before switching games, we haven't ruled out the idea completely.
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Lylirra
how to get back sold item..(25)November-1-2012 8:48 PM PDT (10 years ago) Go to Blizzard forum post
Posted by: DoomBringer

Maybe you could put a "warning", much like the alert when trying to salvage rare items or legendary items. The warning would be "You're attempting to sell a recently equipped item. Proceed or cancel?".


I can certainly pass on that feedback, too (but I'm thinking it might be more reasonable to have the warning dialogue appear under similar conditions to salvaging, just for the sake of consistency).

Just some things to keep in mind, because these are the questions we ask ourselves when reviewing feedback:

- Should the warning dialogue only appear when selling an item that's been equipped? What about the items that players just want to sell and haven't equipped?

- Or should the warning dialogue appear whenever selling an item of a certain quality level? If so, what quality level is appropriate? Should it apply to only Rares and Legendaries? Or should it apply to all magical items?

- If the warning dialogue appears when selling all magical items, would that then become tedious for players who farm a lot? If so, which is more valuable to the player: having a warning dialogue in addition to the Buyback option or having a quick way to empty their inventory?

- In other games that have warning dialogue and a Buyback tab, many players still mistakenly sell their items, so will adding it to Diablo III actually provide a better experience?


There are several more things we need to consider in addition to what I listed above, but I think you get the gist. :)
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Lylirra
how to get back sold item..(33)November-1-2012 9:28 PM PDT (10 years ago) Go to Blizzard forum post
YES
ITEM LOCK

YES PLEASE


Serious question: If there was an item lock feature and you still happened to lose an item because you vendored it and then left the game, how would you feel?
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Lylirra
how to get back sold item..(34)November-1-2012 9:34 PM PDT (10 years ago) Go to Blizzard forum post
Posted by: Fyle

Either the blues have been told not to answer, aren't told the answers or play a different role than people think.


It's probably a combination of the three. :)

We may not always be able to respond to a specific concern for a number of reasons. Sometimes we don't have any information to share, sometimes we're not in a position to comment, and sometimes we want to see how a discussion progresses on its own. Whenever we post in a thread, the conversation will inevitably change, and there are times when it's important that we don't get involved. Usually, when a thread gets a "blue post," it stops being a discussion between players and turns into a some sort of modified Q&A. There's nothing wrong with that, but it's not always the best way to get valuable feedback.

Also, we're not just here to talk about gameplay. We're here to engage the community, too, and that involves jumping into threads that are more about chatting and less about relaying information from the development team. (We try to balance both whenever we can.)
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Lylirra
how to get back sold item..(42)November-1-2012 10:04 PM PDT (10 years ago) Go to Blizzard forum post
Incredibly stupid, because there was already a fail-safe (i.e. item lock) in place and I did not utilise it. Seriously, anybody who still vendors his equipped items despite having such a function has no right to complain about it, unless the item lock was poorly designed. If he/she comes to the forums to cry about it, you can be sure there will be a flood of "Use the item lock" comments, since Blizzard has already done their part here.


Another serious question: Why do you not feel the same way about item buyback?
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Lylirra
how to get back sold item..(44)November-1-2012 10:18 PM PDT (10 years ago) Go to Blizzard forum post
Posted by: Hayrich

Anyhow, thank you for your interest in this, Lylirra.


And thank you for indulging my questions. :)

The reason I asked them was to get very directed feedback on the topic of item lock, the buyback tab, and the vendoring process in general for our developers to consider. While discussions are great for understanding what certain players want, sometimes questions are better for understanding why.
[Post edited one time, last edit by Lylirra at November-5-2012 10:43 AM PST (10 years ago)]
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Lylirra
how to get back sold item..(83)November-5-2012 2:37 PM PST (10 years ago) Go to Blizzard forum post
Just wanted to jump back in and say thank you for all the constructive posts! This particular thread is a great example of what forum discussions can be, and as a result I was able to pass on a lot of detailed feedback to our developers. You guys rock. :)

/respekt knucks
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Lylirra
how to get back sold item..(127)November-6-2012 6:10 PM PST (10 years ago) Go to Blizzard forum post
Posted by: whoopadeedoo

I have to counter-ask you a serious question: Why not?


Diablo III is a pretty straightforward hack-and-slash with a pretty straightforward supporting UI. Ideally, we want to keep the UI and its widgets as minimal as possible, so we approach additions to it carefully and with a lot of consideration.

Like I said in a previous post in this thread, the reason I asked questions wasn't to debate an idea, but to get very focused feedback on what the value of something like an item lock would actually be. A lot people might ask for a feature without really thinking about if (or how) it improves their game experience, and that's what my questions were looking to address.
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Lylirra
how to get back sold item..(129)November-6-2012 6:27 PM PST (10 years ago) Go to Blizzard forum post
Posted by: McSatan

What a crock..blue posts are just a slap in the face to players. Blizzard suck


That hurts, man. :(
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